Hi Donald,
We appreciate your feedback and we're sorry to hear that you were disappointed that the battery pack does not come included with the chair. The description does state the following, "Comes with 18 in. USB cable that plugs into wall outlets or into a portable USB power bank (not included)."
Your comments are very valuable to us, and we will certainly share them with our team to help improve future versions.
Thank you for your input, and we hope to provide a better experience in the future!
Best,
The ShelterLogic Team.
“This chair will keep your butt warm when you're out at your kid's soccer game, and when it gets a little chilly in your basement office. Just plug your power bank in and press and hold the power button for a few seconds until the power indicator turns red. That will get you on high. Press the button again for medium heat, once more for low, and again to get back to high.
Your outdoor warmth is only as good as your power bank though, so fully sharge it when you're on an adventure. At home you can use it with a USB extension cable.
For such a strongly-built chair, it's extremely lightweight and easy to carry. We bought them for the cold nights and winter months, but these chairs are also a super comfortable for year-round use. My wife and I plan to keep a pair in our cars to take to our son's late-spring and early-summer track meets and flag football games.”
Hi Tim,
Thank you for your fantastic 5-star review! We're thrilled to hear that the Camp & Go Black Heavy Duty Heated Quad Chair is keeping you warm during those chilly soccer games and basements. It's great to know you're finding it easy to use with your power bank and appreciate its lightweight design.
Your tip about keeping a charged power bank on hand during outdoor adventures is spot on! We're glad to hear that you plan to use it year-round for family activities—sounds like a perfect solution for those late-spring and early-summer events!
If you have any questions or need support, don’t hesitate to reach out.
Thanks again for your support!
Best,
The ShelterLogic Team
