“This shed has so many things wrong with it that I have to trim this review down to only the worse shortcomings. I’ve assembled three other, larger Arrow sheds in the past and also designed and built a wooden shed, so I’m no beginner. Here’s a summary:
1. As with all Arrow sheds, the installation manual is horrible, bordering on useless. There are no real instructions, just drawings leaving it to you to figure out what to do and in what order. Also, three languages are merged on each page, making it difficult to follow. I estimate that it would save at least 50% assembly time if the manual had words, like “step one do this, etc” so that each step wouldn’t have to be interpreted.
2. Since the real world is not flat, square, level, or full of right angles, the screws and holes seldom line up. It takes a lot of jimmying to get things together
3. Deal killer: the lid of this shed has no way for the water to flow down to the back and outside. The design, with a U-shaped channel over the corrugated metal, directly channels run-off down the INSIDE back wall of the shed. I tried everything possible to fix this but it’s not possible. I even spent a lot of time corresponding with customer support, but it quickly became clear that I knew more than they did. If the lid overlapped the back by several inches more, it might have been ok, but that’s not something I can fix. The water simply runs down the lid, does a 180 turn in the channel, and pours out inside the shed.
4. Another deal killer: the metal is thin and flimsy. The 6 x 3 ft (heavy) lid has only three very small hinges that are attached to this thin metal with very short self-tapping screws. If you remove and reinstall them a couple times, as I had to, the holes become permanently too large and the screws fall out. There’s no access to substitute bolts either. Finally, the metal bends each time you raise the lid.
5. Because of the design, there is a 1 1/2 to 2 inch gap between the lid and the back wall, letting air, water, and most importantly pests inside.
I wanted to give up several times, but it was too late to return the shed and I didn’t want to just throw the money away. At this time I have wrapped the whole lid in a tarp with a flap hanging over the back, and fastened the lid down permanently so that it can not be opened. In this week’s heavy rains, this seems to have worked.
I definitely cannot recommend this product.”
Hello,
We are very sorry to see that you are not satisfied with your purchase and had trouble following the directions. We are constantly updating our manuals and will be using this feedback proactively. If you are having trouble with the assembly, please give us a call to troubleshoot. Our customer service team can be reached at 1-800-851-1085 (press 1).
We are looking forward to assisting you!, Customer Service
“Almost all the hardware was missing ... so we went to home depot for screws, bolts etc. to assemble. Spent 5 hours assembling but unable to complete the doors due to missing hardware. EVERY panel must be assembled including creating the panel frame, the metal is so thin it bends in a heart beat, Some piece came bent ... but can bend back without force - thin like paper!
Frame edge parts have a clear coating on that needs to be removed - OMG - good luck with that!
Appears to have no structural integrity ... I fully expect it to collapse after the snow storm, would also blow away in any wind. Using to store garbage totes - size good for 2 large totes.
Do not recommend ...”
Hello,
We are awfully sorry that you received missing/damaged parts. We strive to provide a quality product and can assure you that this is not a common occurrence. To have these parts replaced send an email to assist@arrowsheds.com and include your name, mailing address, phone number, model number, a copy of sales receipt, missing part numbers, and quantity. We will place your order and send you a confirmation email within 24 business hours. We are also available 7 days a week at 1-800-932-9344.
Thank you , Customer Service
