“This is a very nice looking and most importantly, TALL Metal Shed. Unfortunately there are a few design flaws that are significant.
1. The Metal Cross Braces for the Doors don't fit into the Door Frame Metal Channels! Either the channels are to small or the braces are too big whichever way you look at it. This is a major problem because you are absolutely unable to assemble the doors! I am currently trying to negotiate some compensation on this issue to offset an expensive solution that I will have to implement to make the Doors work. I'm currently looking at having new channels fabricated. Shelterlogic Customer Care is not fully owning up to this major Design Flaw and trying to tell me that a pair of pliers will work to pry apart the channels in no less than 24 x 6" places but the channels are too small to get pliers to work well - plus the channels are very rigid - almost impossible to pry open - as I said there are 24 touch points for the cross braces into the channels!
2. The Ridge Caps Installation is impossible for one or two pieces because no person has the upper body height to reach in over the roof to properly screw down the ridge caps. We improvised with metal drywall screws and secured the ridge cap as far as we could reach. Maybe you could put your low weight 10 year old daughter or son on the roof to do it as the instructions explain ;)!
3. The Eaves Troughs do not install easily and when you do attach them, they don't hang perfectly perpendicular - so they look like they are angled off the sides.
I am otherwise somewhat happy with it because of it's height but I am a very handy and ingenuous person. I wouldn't recommend this Shed to anyone who expects a smooth installation process and isn't willing or able to develop and implement a solution for the doors. For $2100 it needs to have a true and tested design with installation success tested too. Clearly, the Production Team did not test installing it thoroughly for an average DIY person.”
Hello Brian,
Thank you for taking the time to share your feedback. We sincerely apologize for the challenges you've encountered during the installation of your metal shed. Please note that your experience is important to us.
We recognize the frustration caused by the door assembly problems and the adjustments needed for the ridge caps and eaves troughs. Your suggestion regarding the door channel design is noted and will be taken into consideration for future improvements. We want to ensure a smooth installation process for our customers, and your insights will help us investigate these design aspects further.
We encourage you to reach out to our customer care team so they can assist you with the discrepancies you've faced. They can help you explore potential solutions or compensation options related to your shed. You can contact them at 1-800-932-9344 for further assistance.
We appreciate your feedback and hope to resolve this for you soon.
Best,
The ShelterLogic Team
Dear Sam,
Thank you for your wonderful 5-star rating of our Scotts Lawn Care Storage Shed, 10x8, Green! We appreciate your support and are thrilled to hear that you found it to be a great value and real spacious. It means a lot to us to have customers like you who prioritize supporting manufacturing in the US.
We're here to assist you if you need any further assistance. Thank you again for your positive feedback!
Best regards,
ShelterLogic
“This product, including the instructions, was very easy to assemble. All of the pre-drilled holes were very accurately placed. It would be very difficult to not build this square. The hardest part was putting on the gutters, which required adapting a special tool to hold the nuts in a tight spot.”
Dear Stephen,
Thank you so much for taking the time to give us a 5-star rating for the Scotts Lawn Care Storage Shed, 10x8, Green! We greatly appreciate your feedback and are thrilled to hear that you found our product easy to assemble.
We've put a lot of effort into ensuring that every detail, including the pre-drilled holes, is accurately placed to make the assembly process smooth for our customers. Your feedback will be valuable for us to improve in the future.
Thank you again for your kind words and for choosing our product. If you have any further questions or need assistance, please don't hesitate to reach out. We're always here to help.
Best regards,
Arrow Sheds
