“Purchased this umbrella this spring and the sand anchor broke off the first day on the beach, in soft sand. I bought my first Rio umbrella in 1994 and it lasted for 6 years. I will not buy another one. Very disappointed in Rio”
Hello June,
We are very sorry to hear about this! Please call our customer service line so that we can gather more information and offer the best solution we possibly can. We are available 7 days a week at 1-800-866-8520.