“The person was professional. Did not need to speak with me. Just did what was needed, and left a receipt, and there was also one on my email. Grateful for the automatic refill, as a storm was expected the following day. Thank you”
Hi Sally, thank you for following up with your experience around our services! We're glad that we could be there for you before the storm hit. We want to make sure you're cozied up! 💚
“The driver did not put the requested heat treatment in the oil tank. I just had my oil line freeze last month because of this same issue, and was out of heat & hot water then. It cost me $300+ to have emergency service last month, which I got stuck paying. A few dollar bottle of superheat treatment would have avoided this. Will it happen again now?”
Hi Thomas, thank you for the review. Please know that we will have a team member reach out to you with more information on how we can assist you in this situation.
