“Because we have a security gate, we must be called ahead so the gate can be unlocked. Yesterday, we were not called ahead. It's more time efficient for your driver to do so, this way his time isn't wasted. Please have them call ahead.”
“He came way too early. I work overnight and wasn’t even off work yet. He was supposed to restart my boiler and didn’t get the chance to. So I still have only cold water. This could have been avoided had he called ahead but I was only informed after the delivery was done.”