“Lonnie was great, he was able to quickly get our hot water back! He found the issue and was able to provide a solution that allowed our system to continue working until a new part comes in!”
“Knowledgeable and resourceful. This weekend was the hottest in my life. Thursday your technician resolved our problem and literally saved our lives. I am 74 and my wife is 75. We would not have survived the heat. Sunday after the storm, we had another breakdown early around 1:00am. I called your service department first thing in the morning and another great technician showed up in 25 minutes and again resolved a different issue and your technician diagnosed and replaced the failed part and did it quickly and successfully. My wife and I are extremely grateful for your quick response in both cases and we will never forget your company’s assistance.
Harold & Karen Harr”
