“The tech was very nice and knew what the problem was. It was a large job and he handled it very well. So glad it is repaired. Now the water clean up begins. I wish someone could have come on Sunday but the other tech told me he couldn't come and I was to call on Monday for an appointment. The water was flowing all night and made a terrible mess. Dan was very helpful and pleasant. Check out the pictures he took. You can see the soggy footprints on the carpet. We do not have a drain in the basement so I have to carry the water up in buckets, and dump them outside. Thanks for listening.”
Hey Robert, we are incredibly sorry this misfortune happened to you and are glad that Dan could make it and address the issue for you before it got more out of hand. Please know that we are here to help you in any way or form, feel free to give us a call at 717-435-1023.
“I was happy to know that Jim was doing my service call. He's a great tech! He explains what he done and results of tests. He courteous and knows his work. Happy when I get the call he coming.”
“He was amazing. Went above and beyond. Took parts out to clean behind and make sure everything behind the parts were fine. .. parts I don't ever remember being taken out before lol. Gave the job 110%”
