“Five Stars!! Fantastic response by your the people who answer your phones. Carl came right out (called when he was on his way). Was very polite and very knowledgeable. If this is the caliber of all your technicians and office staff, will be staying with Shipley!”
“Excellent service, we give them 10 starts, from the phone call we made at 7am on a Sunday morning, talking to a live person which was amazing, to our knowledgeable service tech who had our heat fixed quickly and efficiently. We wanted to say thank you for the great job your team did to get our heat back on and for making the process so smooth.”
“Carl Messneer (originally with Haly Oil) did a wonderful job dealing with my thermostat problem. He explains as he goes. We have had him for service about 25 years and are never disappointed in his professional way of dealing with each and every situation.”
“Jim was awesome. He explained the issues that the furnace has, answered all my questions, and had great advice for balancing out the forced air and other heat sources. 6/5 stars!”
“The tech who came to my home was very nice and patiently listened to my recordings of the sounds I was hearing and he was able to hear them himself. I learned a lot about the way my heating system works as he went through the house checking various things that could be causing this sound. Unfortunately he could not find anything wrong with my system and I will continue to monitor the sounds as the earlier fix to take care of the really loud sounds it was making may be slowly correcting things in my system.”
