“Steve the service tech that always comes out is the best employee you have!! He is though, kind, respectful, and most importantly tells me exactly what he did and what he had to fix. I trust him with my families life considering an oil furnace can kill my family is something is wrong! Please let him be rewarded!!! Thanks Steve!!”
“Now that my heat is finally working, I can thank all the techs but John in particular since he's the one who had the "magic touch" and figured out the problem. My home is finally warm!
I must make a note of the fact that today the water in my shower was not hot enough until the dial was turned all the way to the left. That's not the usual. It should get very hot just around the halfway point. Don't know whether there's any connection to the work that was done on my furnace vis a vis the valve that lets the oil into the house. Just my uneducated guess.
Thank you, John for your perseverance!”