“Now that my heat is finally working, I can thank all the techs but John in particular since he's the one who had the "magic touch" and figured out the problem. My home is finally warm!
I must make a note of the fact that today the water in my shower was not hot enough until the dial was turned all the way to the left. That's not the usual. It should get very hot just around the halfway point. Don't know whether there's any connection to the work that was done on my furnace vis a vis the valve that lets the oil into the house. Just my uneducated guess.
Thank you, John for your perseverance!”
“Jeff was great. Fixed the problem and explained what we could do to keep it from happening again. We also appreciated the quick response by Custoer Service to address our issues. In our book Jeff and Josh are Rock Stars. Thank you!”
“I have been a shipley customer for nearly thirty years. They have always provided me and family with great service be it on the phone or service technician. I want to thank Kevin for the recent maintenance work. Kevin is very knowledgeable and thorough in doing the work. I find Kevin to be very friendly and personable when he is assigned to providing service on my HVAC equipment”