“The first service person, who came to our house, Ian Hagy, did a very good job. I would be happy to have him work on my furnace in the future. He did not have the part to fix a problem and arranged for another person to come out the same day. This person (whose name I didn't get, but was a foreman in the service department) did an excellent job. I would also be happy to have him work here again. Both of these men should be commended for their good work.”