“Your tech never showed up between 11 and 3, as scheduled. He called me at 4:00 and said he could be here in an hour (5:00). I told him it was too late and not to bother. I'm going to get someone local to service my boiler.”
“Our service was absolutely wonderful. When confronted with unexpected problems, our service tech was determined to troubleshoot, learn, and find a solution- and he did just that! Very grateful that he went the extra mile!!”