“I would rate your technician, Wes, as a 10+. He was very nice and answered my questions without displaying any arrogance or attitude. I plan to request him to service my heating and airconditioning in the future.”
“Anthony was very congenial (we had a lovely conversation, and I imagined it may have been like coversations my Dad had with homeowners MANY years ago when he was a service technician for Keystone Oil!) Then Anthony very efficiently took care of cleaning my furnace. Thank you, Anthony!”