Conni has been a leading textile innovator since 2003. That's a long time standing alongside Australians, helping achieve comfort and dignity in times of need.
“At first I thought my order had not been delivered then discovered that it had been stolen from my mailbox.
Melanie was so kind, professional and supportive. I will definitely deal with them again.”
Thank you for your review, June. We’re sorry to hear you haven’t received your order.
According to our records, your parcel was dispatched the next business day on 31 March 2025 and delivered on 1 April 2025, with confirmation it was left in a safe place. The Proof of Delivery includes a photo of a brick letterbox at the delivery location.
We didn’t receive any direct contact from you before this review and would have loved the chance to assist you sooner. Our team is always here to help with any delivery concerns or questions.
We’ll be reaching out to you directly to follow up and help resolve this as quickly as possible. Please rest assured that we're here to assist every step of the way.
Posted 1 month ago
Thank you so much for updating your review, June. It truly means a lot to us.
We're so sorry your order was stolen, but we're glad we could connect and help turn things around. It was a pleasure speaking with you, and your kind words are deeply appreciated by Melanie and the Conni team.
We’re always here if you need anything in the future, and we’d be more than happy to assist again.
