Hi Karen! We sincerely apologize for the delay in shipping your order. We're happy to inform you that your order is now on its way to you. We've sent the shipping notification to your email on file with the tracking number. Please check both inbox and spam for the update. Thank you for your patience. We sincerely appreciate it.
Hi Alex! Thank you for your response. Were so sorry that your experience did not match your expectations. This is on us. To ensure that this will not take place in the future again, we are now taking extra precautionary steps to improve our current shipping time frame.