“The tent was great! Our 16 month old slept amazing with us in the same room. However, if I had it to do over I would not have bought the version with the fan. The fan is very cheap and doesn’t put out much air.”
“If you can avoid these folks, do yourself a favor and go somewhere else. The only reason I kept dealing with them is I was buying stuff for people who asked for a particular product of theirs. They canceled my first order and didn't tell me why. They canceled my second order and told me that the billing address I gave them was different from the billing address of the credit card I provided. I went to check and of course it was the same address with a slightly different formatting. Even after I explained this to customer service instead of apologizing and restoring my order they told me my address had to be exactly the same and their cancelation was correct. I never had this problem before and I wanted to warn potential other victims to stay away from these folks if you can.”
Dear Irene,
Thank you for sharing your experience with us. We're genuinely sorry to hear about the trouble you faced with your orders and the frustration it caused.
We understand how important it is to have a smooth shopping experience, and it's disappointing to learn that we fell short in this instance. Your feedback regarding our cancellation process and customer service is crucial, and we will be reviewing it to make necessary improvements.
If there's anything more you would like to discuss or if you have suggestions on how we can do better, please don’t hesitate to reach out to our team at contact@slumberpod.com. We're committed to providing our customers with positive experiences and would appreciate the chance to assist you further.
Thank you again for your input, and we hope to earn your trust in the future.
Best,
The SlumberPod Team
“While I have not used the one I am reviewing we borrowed a friends for a trip and it worked so well it was a requested gift for my daughter. She said they were in and out of the room several times, lights off and on and the younger sibling crying and he never woke.”
“Absolutely love the Slumberpod, I wish the fan could be wireless but it helps to keep my toddler cool and comfortable. My husband and I was able to full enjoy our anniversary trip without a worry in the world. Get this!!”
