“We have utilized our slumberpods for our twins over the last 3 years and do not know what we’d do without them. Recently our old tent poles cracked and caused some damage to our slumberpods so we invested in these poles. The new poles are more rounded and thick, definitely a fantastic upgrade to an already incredible product. Shipping was remarkably fast, we received our order NEXT DAY! We cannot recommend this company and their products enough.”
“I left my original slumberpod poles at a hotel. I was so happy to see that the company offered replacements, that was such a convenience for me. I was worried I was straight out of luck!! The poles are great and work just as good as the first set.”
Dear Ella,
Thank you for bringing this to our attention. We're sorry to hear that the tent poles you received are shorter than expected and that the tent is now lopsided. We understand how frustrating this can be, and we want to ensure you have the best possible experience with our product.
Our customer support team will be reaching out to you via email shortly to assist with this issue and provide a solution. We appreciate your patience and are committed to resolving this matter to your satisfaction.
If you have any additional details or questions in the meantime, please don’t hesitate to share them.
Thank you for choosing SlumberPod.
