“Both the inner and outer mattresses deflated with the first use - my 30lb niece napping on it. Tried inflating it again the next day and didn’t touch it - the same thing happened again. Slumberpod sent me a replacement but the same thing happened again. Very disappointing. I requested a refund.”
We're really sorry to hear about your experience and want to thank you for letting us know. We've passed your feedback along to the right team so they can look into it and help make sure it doesn’t happen again. We are making sure that your refund is processed as requested.
“Our 3yo has recently been struggling to sleep in the pack n' play when we travel. We got the slumbertot for a big trip coming up and wanted to set it up to get him used to it. He absolutely LOVES it. Has been "practicing" going to sleep in it with his slumberpod and has loved the independence he feels with it. We haven't traveled yet, so here's to hoping it travels well.”
“This was a great buy! We’ve been loyal to our SlumberPod since our daughter was 6 months old whenever we travel. She’s now 3.5 so we purchased the SlumberTot for a recent trip because we weren’t ready to give up “her sleep tent” and it has been awesome! Transitioned to it super easy! Great purchase if you want to extend the life of your SlumberPod sleeper!”
“While I understand that this product works in tandem with the SlumberPod - it is 100% mismarketed in saying that it is for ages 2-6. My 19 month old child already is the full length of the product laying down and I have had several friends kids lay on it at different ages and not one of them over the age of 4 fits. When I gave the company this feedback they didn’t care and didn’t stand by their claim of 2-6 years old. Very disappointing as we’ve loved our slumberpod and hoped to love the slumbertot as well. Would not recommend if you hope to use for your kids over the age of 3-4.”
Dear Valued Customer,
Thank you for taking the time to share your thoughts on the SlumberTot Inflatable Toddler Bed. We genuinely regret to hear that the product did not meet your expectations, especially regarding the size and age recommendations.
The SlumberTot is thoughtfully designed to fit children from ages 2 to 6 inside the SlumberPod. That said, we know that every child is unique, and growth can vary based on height and build. While many families find it works well throughout the intended age range, we understand that some little ones may outgrow it sooner.
Your feedback is truly valuable to us, and we want to make sure you feel confident in your purchase. If you have any further questions or need any assistance, please don’t hesitate to reach out—we’re always happy to help! 🌙
Best,
The SlumberPod Team
