“My fan is so beautiful and easy to install. You can turn it on from the remote or your Alexa device, SO COOL!”

Posted 1 year ago

Hello Lisa. We're delighted to hear that you find your fan beautiful and easy to install! It's fantastic to know that you're enjoying the convenience of controlling it with both the remote and your Alexa device—what a cool feature indeed! If you have any questions or need assistance in the future, feel free to reach out. Thank you for choosing our product!

Posted 1 year ago

Dean Atkinson

Verified Reviewer

“Simple to assemble and install. Love the smart features and the various fan modes, especially the sleep mode.”

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Posted 1 year ago

Hello Dean. We're thrilled to hear that the assembly and installation of the fan were simple for you. It's great that you're enjoying the smart features and the various fan modes, including the sleep mode. If you have any more comments or if there's anything else we can assist you with, feel free to let us know. Your satisfaction is important to us, and we appreciate your positive feedback!

Posted 1 year ago

“I use it with Amazon alexia”

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Posted 1 year ago

Hello Danny. We're thrilled to hear that you love the fan and that the app and Alexa integration are adding to your convenience! I can see the ceiling fan works well through the video. Thank you so much for sharing your experience, and we appreciate your positive feedback. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. Your satisfaction is important to us!

Posted 1 year ago

Stephen Trottier

Verified Reviewer

“Nice ceiling fan! I love that there are 10 speeds and very smooth because of the DC motor. Fan direction is reversible. The fan blades have a lighter color on one side and a darker color on the other. You can install them facing either direction. Not difficult to assemble and install. Integrates well with Home Assistant through the tuya integration. You will end up with three entities: one for the fan, one for the built-in white LED light, and one for the built-in yellow LED light.”

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Posted 1 year ago

Hello Thank you for your positive review! We're glad to hear that you're enjoying the features of the ceiling fan, including the 10 speeds and smooth operation due to the DC motor. It's great to know that the installation process went smoothly and that the fan integrates well with your Home Assistant setup. If you have any further questions or need assistance, feel free to reach out. We're here to help. Thank you for choosing SmaFan!

Posted 1 year ago

“Great fans. I own five now.”

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Posted 1 year ago

Hello Joe. Thank you for being a loyal customer and for your positive feedback. We're thrilled to hear that you're enjoying our fans and that you now own five of them. Your satisfaction is important to us, and we appreciate your continued support. If you have any questions or need any assistance, please feel free to reach out. We're here to help.

Posted 1 year ago

Hannah Nation

Verified Reviewer

“I’ll start by saying that the 2 fans I purchased are beautiful and put out plenty of light and air movement once it gets going. I docked a star because when I turn on the fan with the remote, it spins one direction for about two seconds, then changes direction to go full speed. Sometimes it does this twice. Not a huge issue, but may be a strange thing to explain to a future buyer. Also, when using the remote, it seems the fan always turns on full blast and has to be adjusted down to the preferred speed. It would be better if it “remembered” the last setting used. Lastly, I ordered two of the same fan in black but received a dark wood color for both instead. I reached out to customer service by responding to one of the many emails that are sent out after purchasing that ask you to leave a review, but I haven’t received a response in the last month or so. In the end, we installed the fans because they weren’t far off from the look we wanted, they just weren’t what we ordered. Between that and the two quirks we’ve uncovered so far, 3 stars is where we land. I tried to upload a few pictures and a video of th fan’s issues, but I’m not confident they’re uploading.”

Helpful Report

Posted 2 years ago

Dear Hannah, Thanks for leaveing such a detailed and kind review for us. I'm sorry we didn't do a good enough job to get you to leave a five-star review of our product. Nevertheless, we will still do our best to serve you and solve your problems. 1. Thank you for saying that the fans are beautiful and can provide strong airflow and light. The fan rotation problem you mentioned can be solved. We will ask our colleagues to follow up and will send an email to you to deal with this problem. Please stay in touch if you need. 2. I am sorry that our ceiling fan does not have "memory" function. This makes our customers to manually adjust the fan to their preferred gear every time when turn it on. There has been a lot of customer response to this issue, and we will inform our production technology department of their urgent need for memory function and urge them to add this function to ceiling fans. I also hope this function will come as soon as possible. 3. Yes. I see you purchased two "DARK" Apex ceiling fans. To be honest, you will see that the blades are dark wood at product page,instead of pure black. Additionally, if you wanted the pure black one, you could choose that "BLACK &GOLD" one with a gold bracket. We have an obvious wood blades option for this product, which selects "WOOD" color at the store. However, there is no word "DARK WOOD" in our color vocabulary at store, so we have no idea but to choose "BLACK" as the word for color. Hope you will understand. As you mentioned that you contact our customer service, we checked our email system and mailbox, and could not find out any email you have replied to us. There is only one review invitation email sent from cs@smafan.com. If you need further help, please contact us via cs@smafan.com ASAP. We are very lucky that you can accept our product. We would like to send you two new black fans you need (BLACK&GOLD), but this product is out of stock and manufactures of this model and color has stopped. We're sorry about that. But we can still solve your existing fan problem. Please pay attention to our email and stay in touch with us. Give us a second change to make you satisfied!

Posted 2 years ago

Gabriel Bono

Verified Reviewer

“This was my 9th purchase of these fans. They are nice, quiet, easyh to establish wifi on, and move some air.”

Helpful Report

Posted 2 years ago

Hello Gabriel, Thank you for leaving such a kind review about this Apex outdoor Wi-Fi ceiling fan. With powerful DC motor, this Apex will provide whisper-quiet and wooble-free airflow. Additionally, with smart features, you can easily control this ceiling fan with 3-way control. Seeing that this was your 9th purchase of these fans, We can't help but feeling lucky to have such a loyal customer! Thanks for your kind review again. Your satisfaction is our driving force

Posted 2 years ago

Kayla Pingel

Verified Reviewer

“This fan was a great purchase. Installation was easy and the fan is super powerful. Recommend!”

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Posted 2 years ago

Wow, such a fantastic review! Appreciate your time to share your feedback with us. For you to say "Recommend" made me all day! We are happy to know our instructions help you install the fan easily. You did a nice hand work too! Hope you enjoy our smart ceiling fan!

Posted 2 years ago

Apex 56 inch Outdoor WiFi Fan, Works with Google Assistant Black Reviews