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SmaFan.com Reviews

4.8 Rating 457 Reviews
94 %
of reviewers recommend SmaFan.com

Phone:

909-503-9060

Email:

sophia@smafan.com

Location:

1037 W. 9th Street, Unit 101,
Upland
California
91786

SmaFan.com 5 star review on 4th May 2025
Sharon McMillan
SmaFan.com 4 star review on 30th April 2025
Glenn Juman
SmaFan.com 4 star review on 30th April 2025
Glenn Juman
SmaFan.com 5 star review on 17th April 2025
Glenn Schmottlach
SmaFan.com 5 star review on 17th April 2025
Glenn Schmottlach
SmaFan.com 5 star review on 15th April 2025
Karthikeyan Ramalingam
SmaFan.com 5 star review on 1st February 2025
Mitch Pearson
159
Anonymous
Anonymous  // 01/01/2019
I found the SmaFan.com web site to be very user friendly. There are many choices to choose from and at a good price (lower than Home Depot price) for the fan that I purchased. The delivery of the fan was 3 to 4 days. That is a lot quicker than purchasing the same fan through Home Depot and picking it up from the store. I will definitely buy from this store again.
Helpful Report
Posted 3 years ago
Hi Sam, We are so grateful for your kind words. Your review made our day! Smafan smart fan & lighting Outlet is dedicated to bring you the best of the bestsmarthome ceiling fan available on the market at an achievable price point.
Posted 3 years ago
Good experience overall. Fast shipping and helpful customer support when I had a question.
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Posted 1 day ago
Thanks for the review! We’re happy to hear everything went well and we’re always here if you need anything.
Posted 1 day ago
SamFan contacted me to make sure I knew a neutral wire was needed for installation. I appreciate taking the time to make sure I had the correct wiring to install the fan before they shipped it out.
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Posted 4 days ago
Thank you for sharing your experience! We're glad to hear that our team reached out to confirm your wiring setup before shipping. Ensuring a smooth installation is important to us, and we’re happy we could help. Enjoy your fan, and feel free to reach out anytime!
Posted 4 days ago
Easy to order and fast shipping. The whole process was simple.
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Posted 6 days ago
Thank you for your review! We're glad to hear the ordering process was smooth and the shipping was fast. We appreciate your support and hope you enjoy your new fan!
Posted 4 days ago
Smafan was great to work with! They stayed in contact from the time of the sale until we finally were able to finish successfully installing the fan. They verified after the sale that we had the correct connections. Most companies would never have done this. And when we had an issue with the switch they immediately replaced it. I will definitely use them again.
Helpful Report
Posted 1 week ago
Thank you so much for your kind words! We're thrilled to hear that you had a smooth experience from purchase to installation. It's great to know our team could support you every step of the way and quickly resolve the switch issue. We truly appreciate your trust and look forward to serving you again in the future!
Posted 1 week ago
I've had an excellent experience with SmaFan.com. I bought two fans and they were shipped promptly. When one of the fans didn't work well, customer service responded quickly with return options.
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Posted 1 week ago
Thank you so much for your kind words! We're glad to hear that your experience with SmaFan.com has been excellent and that your fans arrived promptly. We're also happy our customer service team could assist you quickly with the return. If you ever need help in the future or have any questions, we’re always here for you. Enjoy your fans!
Posted 1 week ago
Great store with fast delivery and smooth service. Everything went well from start to finish.
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Posted 1 week ago
Thanks for the kind words! We’re glad you had a positive experience and appreciate your support!
Posted 1 week ago
I ordered the 60" Aspen Smart Ceiling Fan with LED Light & Remote because it was very similar to the fans I had our bedrooms only larger. I needed the larger size for our living room and this one was perfect. I love how it operates with both the remote control and the smart app. With 10 speeds you can easily adjust it to the perfect speed.. My only issue with the fan was the cap that covers the wires - it has grooves instead of screws to hold it in place and unless you have space to tuck all the wires out of the way it may not catch & hold correctly.
Helpful Report
Posted 2 weeks ago
Thank you for your detailed feedback! We're glad to hear the Aspen 60" Smart Ceiling Fan is a perfect fit for your living room and that you're enjoying the convenience of both the remote and smart app controls. We appreciate you pointing out the issue with the wire cover cap—your note about the grooves is helpful, and we'll pass that along to our product team for review. If you need any tips on wire management or installation support, we're always here to help!
Posted 2 weeks ago
Good prices and fast shipping. The customer service team was also helpful when I had questions.
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Posted 2 weeks ago
Thanks for your support! We’re glad you had a good experience and we’re always here to help.
Posted 2 weeks ago
I love our smafan. It was very easy to install and very easy to operate. I will definitely buy from this company again.
SmaFan.com 5 star review on 4th May 2025
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Posted 3 weeks ago
Thank you for your wonderful feedback! We're thrilled to hear that you love your Smafan and found the installation and operation easy. We truly appreciate your support and look forward to serving you again in the future!
Posted 3 weeks ago
Fan makes a clicking sound when running. Disappointed. Giving this company a second try after the first two fans I purchased had bad mouthing plates.
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Posted 3 weeks ago
Thank you for your feedback, and we're very sorry to hear about the issues you've encountered. We understand how frustrating this must be, especially after experiencing problems with previous fans. Our team will reach out to you via email shortly to help troubleshoot and resolve the clicking noise. We truly appreciate you giving us a second chance and will do our best to make things right.
Posted 3 weeks ago
SmaFan kept me updated of delivery, They communicated after the sale for a followup. Great customer service.
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Posted 4 weeks ago
Thank you so much for your kind words! We're glad to hear you had a smooth delivery experience and appreciated our follow-up communication. At Smafan, we always strive to provide excellent customer service from start to finish. We truly appreciate your support!
Posted 4 weeks ago
Good store. Easy to order and the shipping was fast. Everything arrived in great shape.
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Posted 1 month ago
Thanks so much for your feedback! We're glad everything went smoothly and hope to serve you again soon
Posted 1 month ago
I had a good experience with SmaFan.com. The website was easy to navigate. My order arrived on time and in good condition.
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Posted 1 month ago
Thank you so much for your kind words! We're happy to hear you had a smooth experience with SmaFan.com — from browsing the website to receiving your order on time and in perfect condition. If you ever need anything else or have questions down the road, feel free to reach out. We appreciate your support and hope you enjoy your fan!
Posted 1 month ago
The smart fan arrived quickly and undamaged. Happy with the product.
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Posted 1 month ago
Thank you for the kind feedback! We're glad to hear your smart fan arrived quickly and in perfect condition. It’s great to know you’re happy with the product — we hope it brings both comfort and convenience to your space. Let us know if you ever need assistance or have any questions in the future!
Posted 1 month ago
The customer service is excellent and Hugo is very helpful. The fan failed to run after 1 year and I could not fix the issue. I emailed customer support and Hugo is quick to understand the issue based on the details I provided and shipped the replacement parts. He also provided detailed instructions on how to fix the issue. Once I replaced the parts. the fan worked wonderfully again. Thanks for your excellent and timely service. I will definitely consider smafan again for my future needs.
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Posted 1 month ago
Thank you so much for your kind words and detailed feedback! We're sorry to hear the fan encountered an issue, but we're very glad Hugo was able to assist you promptly and effectively. It’s wonderful to know the replacement parts and instructions helped restore your fan’s performance. We truly appreciate your trust and look forward to serving you again in the future!
Posted 1 month ago
Very professional store. Great selection, fast shipping, and helpful customer service. I’ll definitely be back to purchase more fans here.
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Posted 1 month ago
Thank you for your feedback! We’re so glad you had a positive experience and look forward to your next visit!
Posted 1 month ago
I am very satisfied with this store. Purchase is easy and strightforward. Very recommend.
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Posted 1 month ago
Thank you so much for your kind words! We're thrilled to hear that you had a smooth and straightforward shopping experience. Your recommendation means a lot to us. If you ever need assistance in the future, feel free to reach out.
Posted 1 month ago
Smooth experience from start to finish. Easy to order, fast delivery, and great communication. Very good!
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Posted 1 month ago
Thank you for the kind words! We’re happy everything went smoothly and truly appreciate your support!
Posted 1 month ago
We purchased several fans from Smafan and are very happy with all of them. We had them installed by an electrician, so I can’t speak to the installation, but he didn’t have any issues installing the fans. Our favorite features are the quietness of the fans and all of the settings on the remote. I especially appreciate the “cool” and “warm” light settings, in addition to the dimming feature, as it can really make a difference in the room. Overall, we’re very happy with these fans, but any suggestions would include slightly narrower fan blades (looks a little chunky), and offering a “medium” wood color to match the current “midcentury modern” trend of maple-colored wood instead of the dark brown mahogany-colored fan blades currently offered. I purchased the dark brown, but would have preferred a medium brown. They’re great fans and the remote operation is easy to figure out and very convenient :)
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Posted 1 month ago
Thank you so much for your thoughtful and detailed feedback! We're thrilled to hear that you're happy with the fans and that your electrician had no trouble with installation. It's great to know you’re enjoying the quiet performance and the versatility of the remote settings—especially the light tone options and dimming features. We truly appreciate your design suggestions regarding blade width and wood color options. Offering a medium brown finish that complements mid-century modern interiors is a great idea, and we'll pass that along to our product team for future consideration. Thanks again for your support and kind words—we’re so glad you're enjoying your fans! 😊
Posted 1 month ago
Easy to order, shipped quickly and arrived in good order.
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Posted 1 month ago
Thank you for the kind words! We're happy to hear that your ordering and delivery experience went smoothly. If you need anything else or have questions about your fan, feel free to reach out. Enjoy your new fan!
Posted 1 month ago
SmaFan.com is rated 4.8 based on 457 reviews