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SmaFan.com Reviews

4.8 Rating 457 Reviews
94 %
of reviewers recommend SmaFan.com

Phone:

909-503-9060

Email:

sophia@smafan.com

Location:

1037 W. 9th Street, Unit 101,
Upland
California
91786

SmaFan.com 5 star review on 4th May 2025
Sharon McMillan
SmaFan.com 4 star review on 30th April 2025
Glenn Juman
SmaFan.com 4 star review on 30th April 2025
Glenn Juman
SmaFan.com 5 star review on 17th April 2025
Glenn Schmottlach
SmaFan.com 5 star review on 17th April 2025
Glenn Schmottlach
SmaFan.com 5 star review on 15th April 2025
Karthikeyan Ramalingam
SmaFan.com 5 star review on 1st February 2025
Mitch Pearson
159
Anonymous
Anonymous  // 01/01/2019
I am very pleased with my purchase from SmaFan.com. The company reached out to me to verify that I had the correct wiring for the fans and smart switch prior to shipping. The fans arrived quickly and were packaged well. The instructions were easy to follow. I had my 2 fans up and running in a couple hours.
Helpful Report
Posted 6 months ago
Thank you for sharing your experience! We’re delighted to hear that our team could assist with verifying your setup before shipping—ensuring a smooth installation is always our goal. It’s great to know that the fans arrived quickly and were well-packaged and that you found the instructions easy to follow. We’re thrilled that your fans are up and running and that you’re satisfied with your purchase from SmaFan.com. Enjoy the new comfort and convenience in your space, and feel free to reach out if you need any further assistance!
Posted 6 months ago
Fast delivery after placing order. Replaced older fan on back patio with new Smart Fan. Installation was easy with instructions, only took 30 to 45 minutes. Fan works great and it's real quite on the highest setting. LED lighting is very bright but can ajust the light setting with the remote. Fan also works great with the app and Alexa. A must purchase from samfan.com.
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Posted 6 months ago
Amazing customer Service and Great products glad I chose this company to work with
Helpful Report
Posted 6 months ago
Thank you for the wonderful feedback! We're thrilled to hear you had a positive experience with our customer service and products. It’s fantastic to know we could meet your expectations, and we're grateful you chose us. Looking forward to assisting you again in the future!
Posted 6 months ago
I had 3 fans installed in my lanai and I couldn't be happier. Reasonably priced with 8 different speeds, and I can control all 3 with the remote or the app. Best value for the money. I would recommend highly.
Helpful Report
Posted 6 months ago
Thank you for your wonderful review! We're thrilled to hear that you're enjoying your fans in the lanai and that the 10-speed options(yes, it is 10 different speeds) and smart controls are working well for you. We appreciate your recommendation and are so glad you found great value in our products. If you need anything else, feel free to reach out!
Posted 6 months ago
good service and fast shipping. Will purchase more fans in this store.
Helpful Report
Posted 6 months ago
Thank you for your kind words! We're delighted that you enjoyed our service and speedy shipping. Looking forward to helping you with more fans in the future!
Posted 6 months ago
Second one purchased.
Helpful Report
Posted 6 months ago
Thank you for your continued trust in us! We're thrilled to hear you're enjoying your second purchase. If there's anything more we can do to enhance your experience, please let us know.
Posted 6 months ago
great website. Easy to navigate and they have excellent customer service.
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Posted 6 months ago
Thank you for your positive feedback! We're thrilled to hear that you found our website easy to navigate and that our customer service met your expectations. If there’s anything more we can assist you with, please don’t hesitate to reach out. We appreciate your support!
Posted 6 months ago
Shopping on Smafan.com was smooth and straightforward. They offer a great selection of fans, and the customer service team was incredibly helpful and responsive. Fast shipping.
Helpful Report
Posted 6 months ago
Thank you for your kind words! We’re thrilled to hear that your shopping experience was smooth and that our customer service team could assist you effectively. Fast shipping and a wide selection are what we aim to deliver to our customers, and it’s great to know we hit the mark for you. We appreciate your recommendation and look forward to serving you again!
Posted 6 months ago
Great selection of fans! Customer Service Reps were very helpful in assisting my efforts to purchase the right size fan for my family room.
Helpful Report
Posted 7 months ago
Thank you for your kind words! We're thrilled to hear that you found the proper product and our customer service team was able to assist you in choosing the perfect size for your family room. If you have any more questions or need further assistance, don’t hesitate to reach out. Enjoy your new fan!
Posted 7 months ago
Great customer service. Fast shipping. Highly recommend.
Helpful Report
Posted 7 months ago
Thank you for the kind words! We’re thrilled to hear you enjoyed our customer service and fast shipping. Your recommendation means a lot to us. If you ever need any assistance in the future, don’t hesitate to reach out!
Posted 7 months ago
Found just was i was looking for and fast delivery.
Helpful Report
Posted 7 months ago
Thank you for your feedback! We're glad to hear you found exactly what you were looking for and that your delivery was fast. We appreciate your support and look forward to serving you again in the future!
Posted 7 months ago
Quick shipping and had the right part. Overall great experience.
Helpful Report
Posted 7 months ago
Dear Customer, Thank you for sharing your positive experience with us! We're thrilled to hear that the shipping was quick and that you received the correct part. Providing a smooth and satisfying experience is our goal, and we're glad we could meet your expectations.
Posted 7 months ago
Responsive customer service and good deals on all the time
Helpful Report
Posted 7 months ago
Thank you for sharing your experience! We're happy to hear that you appreciate our responsive customer service and enjoy the deals we offer. If there's anything else we can do to enhance your experience, feel free to let us know.
Posted 7 months ago
Probably the best fan I have purchased - SmaFan continues to innovate, and this was the most straightforward setup I have had - I had the fan up and installed in 10 minutes. Great design.
Helpful Report
Posted 7 months ago
Thank you so much for your positive feedback! We're thrilled to hear that this was your best fan purchase and that the installation was quick and easy. We pride ourselves on continuously innovating to offer fans that are both stylish and user-friendly. If you need any further assistance, don't hesitate to reach out.
Posted 7 months ago
This company makes good products. I purchased 2 smart fans and no issues so far.
Helpful Report
Posted 8 months ago
Thank you for your kind words! We're glad to hear you're enjoying your smart fans and that everything is working well. If you have any questions or need assistance, feel free to reach out!
Posted 8 months ago
Easy ordering and delivery. Accurate product description
Helpful Report
Posted 8 months ago
Thank you for your feedback! We're happy to hear that the ordering process and delivery went smoothly, and that the product met your expectations. If you need any assistance in the future, don’t hesitate to reach out.
Posted 8 months ago
I love the fan and it's function. It would be 5+ stars if it came with a decorative mold base or "medallion" to close the gap.
Helpful Report
Posted 8 months ago
Thank you for your review! We’re glad to hear you love the fan and its functionality. Your suggestion about including a decorative mold base or medallion to close the gap is valuable, and we'll definitely consider it for future product enhancements. We aim for a 5+ star experience and appreciate your feedback to help us get there!
Posted 8 months ago
Website was easy to navigate
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Posted 8 months ago
Thank you for your feedback! We're pleased to hear that you found our website easy to navigate. If you have any further questions or need assistance, feel free to reach out!
Posted 8 months ago
I installed two of these on a coveered porch. I was very impressed from the start when I saw how well it was packaged. Assembly was straight forward with very good directions. Easy to install. Quality of the prodct seems very good; I expect them to last. It connected to the app easily as was synching it to Alexa. No balancing was needed as there was no wobble on either fan. They move a good amount of air.
Helpful Report
Posted 8 months ago
Thank you for your feedback! We're thrilled to hear that the installation process was smooth, from the clear assembly instructions to syncing the fans with Alexa. It's also great to know that the packaging and quality met your expectations and that the fans are performing well without any wobbling. If you ever need any assistance in the future, feel free to reach out! Best regards, Hugo
Posted 8 months ago
Quick fan, but doesn't move as much as I had hoped. I also don't like that you can't use a universal downrod or that you don't include a longer one automatically.
Helpful Report
Posted 8 months ago
Thank you for sharing your thoughts. I'm sorry to hear that the fan didn't meet your expectations in terms of airflow. If you’re looking for more airflow, you might want to consider a longer downrod, which can help improve circulation, especially in rooms with higher ceilings. We do offer various downrod sizes to help with this, though I understand the preference for a more universal solution. I’ll also share your feedback about including a longer downrod with our team.
Posted 8 months ago
SmaFan.com is rated 4.8 based on 457 reviews