SmaFan.com Reviews

Name: SmaFan.com
Address: 1037 W. 9th Street, Unit 101, Upland, California
Rating: 4.68

4.7 Rating 276 Reviews

92 %

of reviewers recommend SmaFan.com

Phone:

909-503-9060

Email:

sophia@smafan.com

Location:

1037 W. 9th Street, Unit 101,
Upland
California
91786

SmaFan.com 5 star review on 2nd May 2024

123

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not sure yet”

Helpful Report

Posted 6 months ago

“Order processing and shipping took longer than expected.”

Helpful Report

Posted 8 months ago

Hello Christopher. We apologize for any inconvenience caused by the longer-than-expected order processing and shipping time. We'd like to clarify that the product you purchased is an Openbox item, which undergoes multiple rounds of technical testing and re-packaging to ensure it functions just like a brand-new product. This extra care is taken to provide you with a high-quality experience. We appreciate your understanding and patience, and we're here to assist you with any further inquiries or concerns. Thank you for choosing our products!

Posted 8 months ago

“Note: All you can do from Google Home is turn the fan on and off. You can't adjust the speed or direction.”

Helpful Report

Posted 11 months ago

Hello, Thank you for sharing your feedback. We apologize for any inconvenience caused by the limitation of adjusting the fan speed from Google Home. We understand that this feature is important to you, and we appreciate your honest review. At smafan.com, we continuously strive to improve our products and services based on customer feedback. We will take your feedback into consideration as we work towards enhancing the functionality and compatibility with smart home assistants. If you have any further concerns or questions, please don't hesitate to reach out to our customer support team. We value your feedback and appreciate your business. Thank you for choosing our product, and we apologize again for any inconvenience caused.

Posted 11 months ago

“Unfortunately, this DC fan is starting to buzz. Not satisfied.”

Helpful Report

Posted 1 year ago

Hi Bob, I am extremely sorry that you had such a poor experience with us. Sincerely apologize for this matter. Could you please give us a second chance to make things right? Could you please send us the video of the fan making buzz? At the same time, we will contact you via email at cs@smafan.com. Thank you so much for your time and patience.

Posted 1 year ago

“Overall, the fan is aesthetically pleasing, but it doesn't integrate with our google home infrastructure very well. It squeaks a lot while spinning and is just very loud. Not a super smart fan.”

Helpful Report

Posted 2 years ago

Hi Nadia, Thank you so much for your feedback, Nadia. Did you meet problems in connecting the app with the fan? Did you check the wifi environment? Need to be under the 2.4ghz network. We will send you a video with the instructions. As for the function, we need more details to figure out the problem and don't worry, we have warranty service support for our customers. Please check the follow-up email or if you would like to, we can communicate via phone at your convenience. We will find a better way to assist you further, Nadia.

Posted 2 years ago

“Product is ok. Looks better online. Very cheaply made.”

Helpful Report

Posted 2 years ago

Thanks for sharing your feedback to us.We are sorry to hear that your experience didn't match your expectations.If you can give us more details about this matter,we would be happy to follow up.

Posted 2 years ago

SmaFan.com is rated 4.7 based on 276 reviews