SmaFan.com Reviews

4.7 Rating 276 Reviews
92 %
of reviewers recommend SmaFan.com

Phone:

909-503-9060

Email:

sophia@smafan.com

Location:

1037 W. 9th Street, Unit 101,
Upland
California
91786

SmaFan.com 5 star review on 2nd May 2024
Melissa Lewis
SmaFan.com 5 star review on 22nd April 2024
Anonymous
SmaFan.com 5 star review on 6th April 2024
Anonymous
SmaFan.com 5 star review on 6th April 2024
Anonymous
SmaFan.com 5 star review on 21st March 2024
Anonymous
SmaFan.com 5 star review on 21st March 2024
Anonymous
SmaFan.com 4 star review on 1st March 2024
Steve Olsen Olsen
123
Anonymous
Anonymous  // 01/01/2019
I found the SmaFan.com web site to be very user friendly. There are many choices to choose from and at a good price (lower than Home Depot price) for the fan that I purchased. The delivery of the fan was 3 to 4 days. That is a lot quicker than purchasing the same fan through Home Depot and picking it up from the store. I will definitely buy from this store again.
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Posted 2 years ago
Hi Sam, We are so grateful for your kind words. Your review made our day! Smafan smart fan & lighting Outlet is dedicated to bring you the best of the bestsmarthome ceiling fan available on the market at an achievable price point.
Posted 2 years ago
Love my new fans!
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Posted 3 hours ago
Easy to order, delivery came on time, and no issues!
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Posted 19 hours ago
Hello! We're delighted to hear that your ordering experience was seamless and that your delivery arrived on time without any issues. If you ever need anything else or have any questions in the future, don't hesitate to reach out. Thank you for choosing us!
Posted 14 hours ago
Helpful staff returns emails quickly.
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Posted 1 day ago
Hello Frank! We're delighted to hear that you found our staff helpful and responsive. Providing excellent customer service is a top priority for us, and we're glad we could assist you promptly via email. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for your kind feedback!
Posted 13 hours ago
Excellent fan works quietly
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Posted 1 day ago
Hello! Thank you for your feedback! We're glad to hear that you appreciate the clean look of our fan. If you have any further comments or questions, please don't hesitate to reach out. We're here to help!
Posted 13 hours ago
Pleasure to do business with!
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Posted 6 days ago
Thank you for your kind words! We're delighted to hear that you had a positive experience doing business with us. If you ever need anything else or have any questions in the future, please don't hesitate to reach out. We appreciate your support!
Posted 3 days ago
The help Hugo gave me on my order to get the correct items was appreciated. Delivery was on time. Assembly was simple. I like the light color changing(kelvin) is a bonus plus dimming.in all Great productand service.
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Posted 1 week ago
Hello Robert. We're thrilled to hear that Hugo provided you with helpful assistance to ensure you received the correct items for your order. It's fantastic to know that your delivery arrived on time and that assembly was straightforward for you. We're delighted that you're enjoying the bonus features of the light temperature changing (kelvin) and dimming—it's always our goal to provide products that exceed expectations. If you ever need further assistance or have any questions, please don't hesitate to reach out. Thank you for choosing our product and for your kind words about our service!
Posted 6 days ago
The fan is beautiful and fits perfectly with our outdoor color scheme. We love the remote control features. I have not downloaded the App on my phone yet The black blades and gold hardware is a impressive design
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Posted 1 week ago
Hello James. We're thrilled to hear that you find the fan beautiful and that it complements your outdoor color scheme perfectly! It's fantastic that you're enjoying the remote control features, and we're sure you'll find the app on your phone to be just as convenient. The combination of black blades and gold hardware does indeed create an impressive design. If you have any questions or need assistance with the app or anything else in the future, don't hesitate to reach out. Thank you for choosing our product!
Posted 6 days ago
My fan is so beautiful and easy to install. You can turn it on from the remote or your Alexa device, SO COOL!
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Posted 1 week ago
Hello Lisa. We're delighted to hear that you find your fan beautiful and easy to install! It's fantastic to know that you're enjoying the convenience of controlling it with both the remote and your Alexa device—what a cool feature indeed! If you have any questions or need assistance in the future, feel free to reach out. Thank you for choosing our product!
Posted 1 week ago
SmaFan is a great place to buy fans. The customer service is EXCELLENT! Quick responses! The product is shipped out quickly and the quality is excellent. I will continue to do business with SmaFan!
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Posted 1 week ago
Hello Melissa. Thank you so much for your glowing review! We're thrilled to hear that you had an excellent experience with SmaFan, from our customer service to the quality of our products. We're committed to providing top-notch service and ensuring your satisfaction with every purchase. We're grateful for your support and look forward to serving you again in the future. If you ever need assistance or have any questions, please don't hesitate to reach out. Thank you for choosing SmaFan!
Posted 1 week ago
Great prices and customer service!
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Posted 2 weeks ago
Hello! We're thrilled to hear that you're satisfied with both our prices and our customer service! Providing excellent value and support to our customers is our top priority. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!
Posted 1 week ago
SmaFan has been responsive to question. Fan arrived in a timely manner and was well packaged.
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Posted 2 weeks ago
Hello. We're delighted to hear that you found SmaFan responsive to your questions and that your fan arrived promptly and well-packaged. Providing excellent customer service and ensuring your satisfaction are our top priorities. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing SmaFan!
Posted 2 weeks ago
Fan is great and when the LED light strip failed it was replaced for free!
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Posted 3 weeks ago
Hello Sean. We're delighted to hear that you're enjoying your fan! We always strive to provide high-quality products, and we're glad we could promptly replace the LED light strip for you free of charge when it failed. Your satisfaction is our priority, and we're here to assist you with any further needs you may have. Thank you for choosing our product!
Posted 3 weeks ago
Super easy installation, beautiful fan, not much else to say, they offer an amazing product that is super simple to assemble and beautiful to look at.
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Posted 3 weeks ago
Hello Enrique. We're thrilled to hear that you found the installation process super easy and that you're enjoying the beauty of your new fan! Providing a simple and aesthetically pleasing product is our goal, and we're glad to hear that we've achieved that for you. If you ever have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing our product!
Posted 3 weeks ago
Shipping was very fast. I highly recommend Smafan
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Posted 1 month ago
Hello. We're delighted to hear that you received your order quickly! Thank you for recommending Smafan—we truly appreciate your support. If you have any questions or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing Smafan!
Posted 4 weeks ago
Easy to navigate.
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Posted 1 month ago
Hello Wm. We're delighted to hear that you found our website easy to navigate! Providing a seamless browsing experience is important to us, and we're glad we could meet your expectations. If you have any further feedback or questions, please don't hesitate to reach out. Thank you for visiting our Smafna.com!
Posted 1 month ago
Smafan is good, easy to communicate and sets up the expecation of wirings that works with the fans..
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Posted 1 month ago
Hello. We're delighted to hear about your positive experience with SmaFan! Our team strives to make communication easy and ensure that our customers have clear expectations regarding wiring setups that work with our fans. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help, and your satisfaction is our priority. Thank you for choosing SmaFan!
Posted 1 month ago
Great fan at a great price.
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Posted 1 month ago
Hello. We're delighted to hear that you're enjoying your fan and that you found it to be a great value! If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help, and your satisfaction is important to us. Thank you for choosing our product!
Posted 1 month ago
Unable to use the two fans so needed to return. They charged me $20 per label which cost me $40 to return. Never again will I buy from this company!
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Posted 1 month ago
Helli Vicki. We understand your frustration regarding the return shipping cost. However, according to our return policy, customers are responsible for the return shipping cost for non-quality-related returns. As you mentioned that the reason for the return was that the product didn't suit your room, which is considered a non-quality issue, the return shipping costapplies. We apologize for any inconvenience this may cause and appreciate your understanding of this policy. If you have any further questions or need additional assistance, please feel free to contact us. Thank you for your understanding and support.
Posted 1 month ago
Quality is very nice, fairly easy to install; had one glitch with getting the base to mount fully flush with the ceiling but the gap is very small so it looks fine. The remote has to be held right under or very close to the fan to turn it on, which is fine if its over a bed and you can do it while laying down. I wish the remote connectivity was a little better.
SmaFan.com 5 star review on 21st March 2024
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Posted 1 month ago
Hello! Thank you for sharing your experience with us! We're glad to hear that you're pleased with the quality of the fan and found the installation process relatively straightforward, despite the minor issue with mounting the base flush to the ceiling. We appreciate your feedback regarding the remote connectivity and will take it into consideration for future improvements. If you have any further questions or concerns, please don't hesitate to reach out. We're here to help, and your satisfaction is important to us.
Posted 1 month ago
Great product
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Posted 1 month ago
Hello Jamie. We're delighted to hear that you're happy with the quality of your product and that assembly and installation were straightforward for you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help, and your satisfaction is important to us. Thank you for choosing our product!
Posted 1 month ago
SmaFan.com is rated 4.7 based on 276 reviews