SmaFan.com Reviews

Name: SmaFan.com
Address: 1037 W. 9th Street, Unit 101, Upland, California
Rating: 4.68

4.7 Rating 275 Reviews

92 %

of reviewers recommend SmaFan.com

Phone:

909-503-9060

Email:

sophia@smafan.com

Location:

1037 W. 9th Street, Unit 101,
Upland
California
91786

SmaFan.com 5 star review on 2nd May 2024

123

Anonymous

Anonymous // 01/01/2019

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“I found the SmaFan.com web site to be very user friendly. There are many choices to choose from and at a good price (lower than Home Depot price) for the fan that I purchased. The delivery of the fan was 3 to 4 days. That is a lot quicker than purchasing the same fan through Home Depot and picking it up from the store. I will definitely buy from this store again.”

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Posted 2 years ago

Hi Sam, We are so grateful for your kind words. Your review made our day! Smafan smart fan & lighting Outlet is dedicated to bring you the best of the bestsmarthome ceiling fan available on the market at an achievable price point.

Posted 2 years ago

“Easy to order, delivery came on time, and no issues!”

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Posted 12 hours ago

Hello! We're delighted to hear that your ordering experience was seamless and that your delivery arrived on time without any issues. If you ever need anything else or have any questions in the future, don't hesitate to reach out. Thank you for choosing us!

Posted 7 hours ago

“Helpful staff returns emails quickly.”

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Posted 19 hours ago

Hello Frank! We're delighted to hear that you found our staff helpful and responsive. Providing excellent customer service is a top priority for us, and we're glad we could assist you promptly via email. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for your kind feedback!

Posted 7 hours ago

“Excellent fan works quietly”

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Posted 1 day ago

Hello! Thank you for your feedback! We're glad to hear that you appreciate the clean look of our fan. If you have any further comments or questions, please don't hesitate to reach out. We're here to help!

Posted 7 hours ago

“Pleasure to do business with!”

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Posted 5 days ago

Thank you for your kind words! We're delighted to hear that you had a positive experience doing business with us. If you ever need anything else or have any questions in the future, please don't hesitate to reach out. We appreciate your support!

Posted 3 days ago

“The help Hugo gave me on my order to get the correct items was appreciated. Delivery was on time. Assembly was simple. I like the light color changing(kelvin) is a bonus plus dimming.in all Great productand service.”

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Posted 6 days ago

Hello Robert. We're thrilled to hear that Hugo provided you with helpful assistance to ensure you received the correct items for your order. It's fantastic to know that your delivery arrived on time and that assembly was straightforward for you. We're delighted that you're enjoying the bonus features of the light temperature changing (kelvin) and dimming—it's always our goal to provide products that exceed expectations. If you ever need further assistance or have any questions, please don't hesitate to reach out. Thank you for choosing our product and for your kind words about our service!

Posted 6 days ago

“The fan is beautiful and fits perfectly with our outdoor color scheme. We love the remote control features. I have not downloaded the App on my phone yet The black blades and gold hardware is a impressive design”

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Posted 1 week ago

Hello James. We're thrilled to hear that you find the fan beautiful and that it complements your outdoor color scheme perfectly! It's fantastic that you're enjoying the remote control features, and we're sure you'll find the app on your phone to be just as convenient. The combination of black blades and gold hardware does indeed create an impressive design. If you have any questions or need assistance with the app or anything else in the future, don't hesitate to reach out. Thank you for choosing our product!

Posted 6 days ago

“My fan is so beautiful and easy to install. You can turn it on from the remote or your Alexa device, SO COOL!”

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Posted 1 week ago

Hello Lisa. We're delighted to hear that you find your fan beautiful and easy to install! It's fantastic to know that you're enjoying the convenience of controlling it with both the remote and your Alexa device—what a cool feature indeed! If you have any questions or need assistance in the future, feel free to reach out. Thank you for choosing our product!

Posted 1 week ago

“SmaFan is a great place to buy fans. The customer service is EXCELLENT! Quick responses! The product is shipped out quickly and the quality is excellent. I will continue to do business with SmaFan!”

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Posted 1 week ago

Hello Melissa. Thank you so much for your glowing review! We're thrilled to hear that you had an excellent experience with SmaFan, from our customer service to the quality of our products. We're committed to providing top-notch service and ensuring your satisfaction with every purchase. We're grateful for your support and look forward to serving you again in the future. If you ever need assistance or have any questions, please don't hesitate to reach out. Thank you for choosing SmaFan!

Posted 1 week ago

“Great prices and customer service!”

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Posted 1 week ago

Hello! We're thrilled to hear that you're satisfied with both our prices and our customer service! Providing excellent value and support to our customers is our top priority. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!

Posted 1 week ago

“SmaFan has been responsive to question. Fan arrived in a timely manner and was well packaged.”

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Posted 2 weeks ago

Hello. We're delighted to hear that you found SmaFan responsive to your questions and that your fan arrived promptly and well-packaged. Providing excellent customer service and ensuring your satisfaction are our top priorities. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing SmaFan!

Posted 2 weeks ago

“Super easy installation, beautiful fan, not much else to say, they offer an amazing product that is super simple to assemble and beautiful to look at.”

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Posted 3 weeks ago

Hello Enrique. We're thrilled to hear that you found the installation process super easy and that you're enjoying the beauty of your new fan! Providing a simple and aesthetically pleasing product is our goal, and we're glad to hear that we've achieved that for you. If you ever have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing our product!

Posted 3 weeks ago

“Shipping was very fast. I highly recommend Smafan”

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Posted 4 weeks ago

Hello. We're delighted to hear that you received your order quickly! Thank you for recommending Smafan—we truly appreciate your support. If you have any questions or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing Smafan!

Posted 4 weeks ago

“Easy to navigate.”

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Posted 1 month ago

Hello Wm. We're delighted to hear that you found our website easy to navigate! Providing a seamless browsing experience is important to us, and we're glad we could meet your expectations. If you have any further feedback or questions, please don't hesitate to reach out. Thank you for visiting our Smafna.com!

Posted 1 month ago

“Great fan at a great price.”

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Posted 1 month ago

Hello. We're delighted to hear that you're enjoying your fan and that you found it to be a great value! If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help, and your satisfaction is important to us. Thank you for choosing our product!

Posted 1 month ago

“Quality is very nice, fairly easy to install; had one glitch with getting the base to mount fully flush with the ceiling but the gap is very small so it looks fine. The remote has to be held right under or very close to the fan to turn it on, which is fine if its over a bed and you can do it while laying down. I wish the remote connectivity was a little better.”

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Posted 1 month ago

Hello! Thank you for sharing your experience with us! We're glad to hear that you're pleased with the quality of the fan and found the installation process relatively straightforward, despite the minor issue with mounting the base flush to the ceiling. We appreciate your feedback regarding the remote connectivity and will take it into consideration for future improvements. If you have any further questions or concerns, please don't hesitate to reach out. We're here to help, and your satisfaction is important to us.

Posted 1 month ago

“Great product”

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Posted 1 month ago

Hello Jamie. We're delighted to hear that you're happy with the quality of your product and that assembly and installation were straightforward for you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help, and your satisfaction is important to us. Thank you for choosing our product!

Posted 1 month ago

“I thought the website was easy to use. The prices are fantastic and the fan arrived at my house within a week. Unfortunately, the light cover was cracked; I contacted SmaFan support via email and they got back to me immediately. They arranged for a replacement light cover to be shipped to me which arrived quickly. All in all, I highly recommend SmaFan!”

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Posted 1 month ago

Hello Catherine. Thank you for your glowing review! We're thrilled to hear that you found our website easy to use and that you were impressed with our prices. While we apologize for the inconvenience caused by the cracked light cover, we're glad our support team was able to promptly assist you and arrange for a replacement to be shipped quickly. Your recommendation means a lot to us, and we're grateful for your support. If you ever need assistance in the future or have any further feedback, please don't hesitate to reach out. Thank you for choosing SmaFan!

Posted 1 month ago

“Customer service was excellent and very responsive.”

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Posted 1 month ago

Hello. Thank you for your kind words! We're delighted to hear that you had an excellent experience with our customer service team and that they were responsive to your needs. Providing top-notch service is our priority, and we're thrilled that we could assist you effectively. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help, and your satisfaction is important to us.

Posted 1 month ago

“The fan is great. Easy to install, attractive and has a very bright light. Just need to remember to place batteries in the remote when you're ready to turn it on. The remote doesn't come with batteries.”

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Posted 2 months ago

Hello Geoffrey. Thank you for your feedback, and we're thrilled to hear that you find the fan great, easy to install, and attractive, with a bright light. Regarding the remote, we regret any inconvenience caused. Due to shipping regulations, we're unable to include batteries in the package. Customers are required to purchase batteries separately for the remote. We apologize for any inconvenience this may have caused and appreciate your understanding. If you have any further questions or need assistance, please feel free to reach out.

Posted 2 months ago

“We were looking for couple of Smartfans that works with Alexa for our kids rooms and approached "Hugo Ho" from smafan and he immediately responded with great suggestions. We installed them today and they not only look BEAUTIFUL but also works great with Carro app and Alexa. Wonderful options to control the speed, lighting and seasons. This is exactly what we were looking for and cant thank enough.”

SmaFan.com 5 star review on 27th February 2024

Helpful Report

Posted 2 months ago

Hello. We're thrilled to hear that Hugo from customer service was able to provide you with great suggestions, and that you're delighted with your new Smartfans! It's fantastic that they not only look beautiful but also work seamlessly with the Carro app and Alexa. We're glad that the options to control speed, lighting, and seasons meet your needs perfectly. If you ever have any more questions or need further assistance, don't hesitate to reach out. Your satisfaction is important to us, and we appreciate your positive feedback!

Posted 2 months ago

SmaFan.com is rated 4.7 based on 275 reviews