Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

SmaFan.com Reviews

4.7 Rating 283 Reviews

92 %

of reviewers recommend SmaFan.com

Company Reviews

Product Reviews

Phone:

909-503-9060

Email:

sophia@smafan.com

Location:

1037 W. 9th Street, Unit 101,
Upland
California
91786

SmaFan.com 5 star review on 17th May 2024

SmaFan.com 5 star review on 17th May 2024

SmaFan.com 5 star review on 2nd May 2024

SmaFan.com 5 star review on 22nd April 2024

SmaFan.com 5 star review on 6th April 2024

SmaFan.com 5 star review on 6th April 2024

SmaFan.com 5 star review on 21st March 2024

125

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the fan! Now I can turn the lights and fan on with app or alexia.”

Posted 5 months ago

Hello Danny. We're thrilled to hear that you love the fan and that the app and Alexa integration are adding to your convenience! I can see the ceiling fan works well through the video. Thank you so much for sharing your experience, and we appreciate your positive feedback. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. Your satisfaction is important to us!

Posted 5 months ago

“fast shipping and nice product, with reasonable price.”

Posted 5 months ago

“Fan works great, no holes with threads for the fan blades and had to make my own threads. I’ve notified seller twice and the only response I get is fill out a survey. (Edit) SmaFan did reach out to resolve the fan threads and was in my junk folder. They were very helpful and I’ll change my review to 5 star.”

Posted 5 months ago

Hello We appreciate your updated feedback, and we're glad to hear that we can help resolve the issue with the fan threads. We apologize for any initial miscommunication, and we're pleased that the situation has been addressed to your satisfaction. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. Thank you for your understanding, and we're grateful for the opportunity to make things right for you.

Posted 5 months ago

“I recently purchased this Jacinto smart humidifier from smafan.com. Yes. This store mainly sells smart ceiling fans, but don't understand why they will also sell humidifiers cooktops, and even mattresses. However, I'm thrilled and satisfied with my decision! I will try their smart ceiling fan in the future.”

Posted 5 months ago

Hello Limbo. We're delighted to hear about your positive experience with the Jacinto smart humidifier from our store! We do offer a diverse range of products to provide our customers with a comprehensive selection for their home needs. It's great to know that despite the unexpected variety, you are thrilled and satisfied with your purchase. When you're ready to explore smart ceiling fans, we'll be here for you. If you ever have any questions or need assistance, feel free to reach out. Thank you for choosing us, and we look forward to serving you again in the future!

Posted 5 months ago

“I've purchased 10 ice breaker fans for my home and everything arrived quickly and well packaged. Customer support has been extremely responsive when i ran into problems and even replaced failed PCBs for me twice. There waere zero problems contacting them and asking for replacements after going through a few trouble shooting steps. They have the best customer service and support and stand behind their products. I will definitely recommend them to my friends and family and use them again in the future.”

Posted 5 months ago

Hello Tim. Thank you so much for being a valued customer! We're thrilled to hear that your experience with our Icebreaker fans has been positive, from the quick and well-packaged deliveries to the responsive customer support. We sincerely appreciate your understanding and patience when troubleshooting issues, and we're glad we could promptly replace the failed PCBs for you. Your kind words about our customer service and product support mean a lot to us. Thank you for recommending us to your friends and family. We look forward to serving you again in the future!

Posted 5 months ago

“One stop shop for quality fans, at competitive prices, and with all the shopping advice you could ever wish for”

Posted 6 months ago

Hello David. We're delighted to hear that you see us as a one-stop shop for quality fans with competitive prices and excellent shopping advice. Your satisfaction is our priority, and we're here to assist with anything you may need. If you have any more feedback or if there's anything else we can help you with, feel free to reach out. Thank you for choosing us!

Posted 6 months ago

“This is my second SmaFan. I have one in bedroom and one in family room. They were very easty to install, look great, and voice control with Alexa makes it fun to operate! Your quality control to assure product quality is spot on! Thanks!”

Posted 6 months ago

Hello Sam. We're thrilled to hear that you're a returning customer and now have smart fans in both your bedroom and family room! It's wonderful that the installation was easy, and you find them both aesthetically pleasing and enjoyable to operate with Alexa. We appreciate your kind words about our quality control efforts. If you ever have more feedback or if there's anything else we can assist you with, feel free to let us know. Thank you for choosing SmartFan, and we're delighted to have you as a valued customer!

Posted 6 months ago

“Web site was well designed and easy to navigate -- Found the exact right replacement very easily.”

Posted 6 months ago

We're thrilled to hear that you found our website well-designed and easy to navigate. Making it simple for our customers to find the exact replacement they need is our goal, and we're glad we could meet that for you. If you ever have more needs or questions, feel free to reach out. Thank you for your positive feedback!

Posted 6 months ago

“Good company, fast shipping. And nice to deal with. I love my fan.”

Posted 6 months ago

Hello John. Thank you for your kind words! We're delighted to hear that you had a positive experience with our company, appreciated the fast shipping, and are loving your fan. Your satisfaction is important to us, and we're here if you ever need further assistance. Enjoy the cool breeze, and thanks for choosing us!

Posted 6 months ago

“I think the positive experience started before the fan arrived when my wife forwarded me an email with a helpful video. When I got the fan and opened it, it was SO EASY TO INSTALL. However, like most "easy" stuff, I ran into problem. My fixture was wired for two switches: one for the fqan and one for the light. I didn't know what to do with the red wire, so I called the number on the instructions. Unfortunately, no one answered and it gave me a recording that they were assisting other customers, so I hung up. As I was googling what to do, I got a call from a number I didn't recognize. When I answered, the guy was like, "Did you call SMAfan?" I was like..."Uhhhh, yea." He apologized for missing the call and then helped me solve my problem. WHO DOES THIS TODAY IN 2023? In fact, this is the first time I have ever experienced a call back without me leaving a message. Super dope. I would buy 30 fans from this company.”

SmaFan.com 5 star review on 30th October 2023

Posted 6 months ago

“Nice website and design. I love the store website very much. The gas cooktops is very easy to install and use.”

Posted 6 months ago

Hello Eddie. Thank you for your kind words! We're thrilled to hear that you love our website and find it appealing. We're also pleased that the gas cooktop was easy to install and use. If you have any more feedback or need assistance in the future, please feel free to reach out. We appreciate your support and hope you enjoy your new cooktop!

Posted 6 months ago

“We just installed the fan today and I love it!! It works perfectly and I really appreciate your help with everything!”

Posted 6 months ago

Thank you for the wonderful feedback! We're thrilled to hear that you love your new fan and that it's working perfectly. Your satisfaction is our ultimate goal, and we're here to assist you anytime you need help. Enjoy the cool breeze, and if you have any more questions or comments, feel free to reach out. We appreciate your support!

Posted 6 months ago

“Website is easy to use”

Posted 6 months ago

Hello William. We're delighted to hear that you found our website easy to use! If you have any further comments or suggestions, feel free to share. Your feedback is valuable to us.

Posted 6 months ago

“easy to install works great”

Posted 6 months ago

That's wonderful to hear! Easy installation and great performance are definitely what you want in a ceiling fan. If you have any more comments or questions in the future, feel free to reach out. Stay cool!

Posted 6 months ago

“Received a bum open box fan (btw one out of the six I ordered and installed). But, as always, great customer service and was able to resolve my issue quickly. Now have 15 of these fans in my home. Love these smart, dc motor, fans.”

Posted 6 months ago

Hello Gabriel. It's great to hear that you have resolved the issue with the open box fan and that you love these smart DC motor fans. Having 15 of them in your home must make for excellent airflow and comfort. If you ever have more questions or feedback, feel free to reach out. Enjoy the benefits of your fans!

Posted 6 months ago

“Love the fan and easy to install.”

Posted 6 months ago

Hello Wayne. I'm glad to hear you love the fan and found it easy to install! If you have any more feedback or need assistance with anything else, feel free to let me know. Enjoy the comfort of your new fan!

Posted 6 months ago

“fast shipping. good product.”

Posted 7 months ago

I'm pleased to hear that you had a positive experience with fast shipping and are happy with your purchase. If you have any more questions or need further assistance in the future, don't hesitate to reach out. Enjoy your new product!

Posted 7 months ago

“My new fan is excellent and was easy to install! Thank you for the great customer experience!”

Posted 7 months ago

Hello. You're very welcome! I'm delighted to hear that your new fan is excellent and that you had a smooth installation experience. If you ever have more questions or need assistance with anything else in the future, don't hesitate to reach out. Enjoy the comfort and functionality of your new fan!

Posted 7 months ago

“I purchased a humidifer nearly one year ago. Recently someone from the store, Hugo, sent me an email and asked for an advice for the product updating. I am very satisfied with the quality of the humidifier and the service attitude of their people. I will consider buying their ceiling fan for my room in the future.”

Posted 7 months ago

Hello. It's great to hear that you're satisfied with both the product and the service you received. Customer feedback is valuable for us to improve their products, and it's wonderful that they reached out to you for advice on product updates. If you decide to purchase a ceiling fan from them in the future, I hope it meets your expectations just as well as the humidifier did. If you have any questions or need assistance with anything else, feel free to reach out.

Posted 7 months ago

“We purchased a set of 4 fans for our bedrooms. Upon installation there were minor issues, but working with the team to support, Hugo, was immensely helpful. I would order again from SmaFan in a heartbeat. The products are very nice, but what has really sold me was this teams dedication to supporting and resolving isssues!”

Posted 7 months ago

Hello Matt. Thank you for sharing your experience! It's great to hear that despite some minor installation issues, you had a positive experience with our support team. We appreciate your feedback, and we're here to assist you whenever you need it. If you ever decide to order again, we hope your next experience is even smoother. Enjoy your fans in the bedrooms!

Posted 7 months ago

«
1
2
3
4
5
»

SmaFan.com is rated 4.7 based on 283 reviews