“There are no contacts inside the plastic plug.It makes it totally useless without contacts. You sell the contacts separately, but you don’t tell anyone when they order the plug without contacts. So you have to order twice and pay for shipping twice.”
Sorry to hear about the missing contacts inside the plug. We understand how frustrating that is. I did look up your orders with us and when you called in about these orders, you were only charged 1 time for shipping, not 2. I am sorry for the confusion.