“My muffler arrived but the tape on top of the box was loose. The gaskets must have fallen out. I called and new set of gaskets were on the way. The should be here tomorrow.”
Thank you for the 5-star review! We’re glad the new gasket set is on the way and that you’re taken care of. If you need anything else, we’re here to help.
Thank you for the 5-star review! We’re glad Route Package Protection worked well for you and that you’re happy with the service. If you need anything else, we’re here to help.
Thank you for the 5-star review! We’re glad Route Package Protection worked well for you and that you’re happy with the service. If you need anything else, we’re here to help.
Thank you for the 5-star review! We’re glad Route Package Protection worked well for you and that you’re happy with the service. If you need anything else, we’re here to help.
“The only complaint I have is that the motor was delivered to my neighbor‘s house and the front of my house on the porch is clearly marked with my address so we had to go searching for it, and luckily it was delivered to my neighbor’s house.”
Thanks for the feedback, David. We’re sorry the package ended up at your neighbor’s place and for the inconvenience it caused. The engine shipped out from us on Monday 12/29 and we did email you the Invoice which included the tracking information. Unfortunately, once it leaves our facilitity and is in the hands of the shipping company we do not have any control over the shipping part. On your tracking, it did ship via UPS and they do show it as being out for delivery on Friday 1/2 and normally with UPS they give you a time period for the delivery. We are sorry that happened to you but grateful it was so close to you at your neighbor's house. We truly do appreciate your business.
Thank you for the 5-star review, Edward! We’re glad Route Package Protection gave you peace of mind and everything arrived fine. If you need anything else, just let us know.
