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smarTours The Best of Cuba

About smarTours: smarTours is a leading provider of direct-to-consumer, affordable travel experiences to exotic global destinations. The Company offers travelers curated, pre-packaged itineraries to over 40 destinations across the globe. By offering tours directly to consumers, the Company provides premium-quality experiences at value prices, and as a result, has cultivated a highly passionate and loyal community of repeat travelers. More than 200,000 travelers have taken a smarTours trip since the founding of the Company in 1996. smarTours is… the smarter way to see the world.

Phone:
800-337-7773

Email:
info@smartours.com

Location:
545 Eighth Ave. Suite 2250
New York, NY 10018

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smarTours's customers rate them 4.38 / 5.

Click here to read reviews of their service.

"My husband and I and our 4 adult children went on the Best of Cuba trip. We had an amazing time. Both the American and the Cuban tour guides were friendly, well organized, and informative. We had the opportunity to meet with and interact with a number of artists, musicians, educators, and theatrical performers. We covered a lot of ground and as a result had long bus rides, but this could not be helped as the roads were not always in good repair. Twice an informative film was shown on the bus with discussion afterwards and I think that we would have benefited from even more of these since there was ample time. Our driver was excellent and we had complete confidence in him. Everyone we met was welcoming and friendly and we were happy with the hospitality and service at the hotels and restaurants that were selected. Our group was just the right size—21 travelers and the 3 staff members. There was vague mention about bringing toys or school supplies to the children that we were to meet one day and I wish that we had been given more specific information on what to bring as I did not bring anything and wished that I had. Overall it was a fascinating experience and we hope to return to Cuba some day."
Helpful Report
Posted 4 months ago
"excellent leader and Cuban guide. It exceeded my expectation."
Helpful Report
Posted 6 months ago
"'People to People' tour of Cuba was excellent. Variety of experiences - art, music, dance, history, architecture, food, culture. Tour guide Randy and Cuban guide Martha were excellent."
Helpful Report
Posted 6 months ago
"It was a nice trip. Lots of do's and don't does, according to the tour director. Cuba is a different country to tour as they have strict rules about everything!"
Helpful Report
Posted 6 months ago
"Well run tour but some of the hotels were less than ideal. Not the tours fault. Don't think there were too many 4 or 5 star hotels in Cuba. The one in Havana could have been more central."
Helpful Report
Posted 10 months ago
"Considering we were in Cuba, I think we went to the best of what was available. A few suggestions; The Crowne Plaza Hotel in Miami by the airport is really starting to look run down--not a great way to start a trip. I would suggest finding a new hotel. On our second day in Cuba, I lost my wallet and had to track down my tour leader late at night--I think we should all have the room numbers of our tour leaders as we arrive in each hotel so finding them is not another burden when you need them. We had salsa lessons scheduled for our stay in Holguin (actually at the all-inclusive resort) but the instructor never showed up and the leader said this was the second time that happened--time for a new salsa instructor. The tour guide in Cuba, Adriana, was exceptional--obviously, I have no way to compare her to your other leaders in Cuba, but we have been on a few of your trips and on others and she was at the very top of the list in terms of tour guides--her knowledge and personality were a perfect combination--don't let her go!"
Helpful Report
Posted 10 months ago
"Just returned from our third tour with Smartours and once again it was excellent. Our local guide, Marta, showed us a far different Cuba than we ever were anticipating! So glad we went now and were able to see the real Colonial Cuba, before further development moves it forward."
Helpful Report
Posted 2 years ago
"this was one terrific tour! a great sampler of what cuba has to offer. the guides elio and randy were superb. i learned so much and my curiosity has continued. i've done much research on the history which was and is quite amazing. hotels were air conditioned and comfortable. i thank smartours for this wonderful opportunity."
Helpful Report
Posted 2 years ago
"Excellent Tour. Tour guides were outstanding."
Helpful Report
Posted 2 years ago
"This was one of the most interesting, well designed tours we have taken. The people to people exchange was intellectually and culturally stimulating and our local guide Adriana was a delightful and insightful host. We were surprised every day by the warm and generous welcome we received from everyone we met. The trip exceeded every expectation!"
Helpful Report
Posted 3 years ago
"Seeing Cuba is like going back in a time capsule. The cars, the buildings, the music. For those who love exploring, Cuba is an amazing journey. Time stopped in the mid 50s! The only thing modern in Cuba are the people and their customs, the wonderful food and the air conditioned modern tour buses. The people and food are wonderful, colorful and very palatable. The countryside is clean as are the cities. If you are looking for 21st century modern, then Cuba is not for you. If you want to see a country of beautiful colonial buildings, beautiful people, beautiful cars of the 50s, and what a country looked like before modernization takes hold, go to CUBA now!!"
Helpful Report
Posted 3 years ago
"Our November 3 tour was far more than we could have imagined. Our smarTours guide, Pauline, and our Cuban guide Elio worked so hard to make every day more perfect than the day before. Have travelled the world with SmarTours and this was the best. Don't wait for the cruise ships to start arriving, The crowds will detract from the easy flow of the Cuban people and opportunities to be nearly alone in one of Havana's squares will be gone. As others have stated, the Cuban population welcomed us as family. Thanks, smarTours for doing your homework for this tour. It was fantastic!"
Helpful Report
Posted 3 years ago
"A fabulous tour full of cultural depth, giving an excellent glimpse of Cuba today that is impossible to know outside of seeing and experiencing the breadth of the country. No book or series of articles does the country justice. We had a brilliant, personable guide who had a Google mind for all things Cuba and Cuban, both inside and outside of the country. People from the States are genuinely respected and welcomed with open, friendly arms by a warm population on all parts of the island. We were free to independently explore places between a plethora of meaningful activities. In the next years Cuba will change greatly so with enthusiasm it is highly recommended that a trip be planned to see what it is like in this important developmental stage of growth. One will not be disappointed by the visit or the quality of Smartours planning."
Helpful Report
Posted 3 years ago
"I wasn't sure what to expect but this was what I hoped for and more. Our tour director Eleonora Bellini was excellent, very knowledgeable and organized. Our National Guide Edel was terrific as well...he trod the line between the two cultures with grace and fairness. The hotels were all great, very different from one another but comfortable and attractive. The paladars were lovely especially La Cueva in Gibarra. Highly recommend this tour."
Helpful Report
Posted 4 years ago
"The trip was so much more than I ever expected. We visited with the Cuban people, explored the country side, traveled in vintage cars, ate in local paladars and visited many historical sites. More important, we saw how the average Cuban lives, works and enjoy their lives. This trip was a "life experience" back into a time we have not experienced before. Thank you for the experience and for giving us the opportunity to visit Cuba with our wonderful guide Jorge. I would recommend the trip for anyone wanting a true "People to People" experience."
Helpful Report
Posted 4 years ago