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smarTours The Best of China

About smarTours: smarTours is a leading provider of direct-to-consumer, affordable travel experiences to exotic global destinations. The Company offers travelers curated, pre-packaged itineraries to over 40 destinations across the globe. By offering tours directly to consumers, the Company provides premium-quality experiences at value prices, and as a result, has cultivated a highly passionate and loyal community of repeat travelers. More than 200,000 travelers have taken a smarTours trip since the founding of the Company in 1996. smarTours is… the smarter way to see the world.

Phone:
800-337-7773

Email:
info@smartours.com

Location:
545 Eighth Ave. Suite 2250
New York, NY 10018

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smarTours's customers rate them 4.38 / 5.

Click here to read reviews of their service.

"With Smarttours, my wife and I booked a trip called “The Best of China”. The price of the trip seemed reasonable. However, they failed to warn about the cost of getting a Chinese visa. They recommended a company call CIBTvisa and we filled out the application and submitted our passports to them. From their website it appeared that the process would cost us about $250 per person. We just got our invoice and the total cost was $851. I feel like I have been sucker-punched. I am so angry. This rip-off has spoiled my excitement for the upcoming trip. I blame smart tours for not warning travelers of this cost. I don't know if CIBTvisa is typical of Visa services or not. I would hate to think that the other services out there could be worse. If you are thinking about going to China, just be aware of the Visa problem"
Helpful Report
Posted 1 month ago
"With Smarttours, my wife and I booked a trip called “The Best of China”. The price of the trip seemed reasonable. However, they failed to warn about the cost of getting a Chinese visa. They recommended a company call CIBTvisa and we filled out the application and submitted our passports to them. From their website it appeared that the process would cost us about $250 per person. We just got our invoice and the total cost was $851. I feel like I have been sucker-punched. I am so angry. This rip-off has spoiled my excitement for the upcoming trip. I blame smart tours for not warning travelers of this cost. I don't know if CIBTvisa is typical of Visa services or not. I would hate to think that the other services out there could be worse. If you are thinking about going to China, just be aware of the Visa problem"
Helpful Report
Posted 1 month ago
"With Smarttours, my wife and I booked a trip called “The Best of China”. The price of the trip seemed reasonable. However, they failed to warn about the cost of getting a Chinese visa. They recommended a company call CIBTvisa and we filled out the application and submitted our passports to them. From their website it appeared that the process would cost us about $250 per person. We just got our invoice and the total cost was $851. I feel like I have been sucker-punched. I am so angry. This rip-off has spoiled my excitement for the upcoming trip. I blame smart tours for not warning travelers of this cost. I don't know if CIBTvisa is typical of Visa services or not. I would hate to think that the other services out there could be worse. If you are thinking about going to China, just be aware of the Visa problem"
Helpful Report
Posted 1 month ago
"With Smarttours, my wife and I booked a trip called “The Best of China”. The price of the trip seemed reasonable. However, they failed to warn about the cost of getting a Chinese visa. They recommended a company call CIBTvisa and we filled out the application and submitted our passports to them. From their website it appeared that the process would cost us about $250 per person. We just got our invoice and the total cost was $851. I feel like I have been sucker-punched. I am so angry. This rip-off has spoiled my excitement for the upcoming trip. I blame smart tours for not warning travelers of this cost. I don't know if CIBTvisa is typical of Visa services or not. I would hate to think that the other services out there could be worse. If you are thinking about going to China, just be aware of the Visa problem"
Helpful Report
Posted 1 month ago
"Our guide was wonderful as well as the different guides who joined us in different cities. The hotels were exceptional."
Helpful Report
Posted 3 months ago
"Great tour‼️ The best tour guides, very helpful and insightful. I can’t wait to visit China once again."
Helpful Report
Posted 7 months ago