Great Cities of Eastern Europe Reviews

4.8 Rating 42 Reviews

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smarTours is a leading provider of direct-to-consumer, affordable travel experiences to exotic global destinations. The Company offers travelers curated, pre-packaged itineraries to over 50 destinations across the globe. By offering tours directly to consumers, the Company provides premium-quality experiences at value prices, and as a result, has cultivated a highly passionate and loyal community of repeat travelers. More than 200,000 travelers have taken a smarTours trip since the founding of the Company in 1996. smarTours is… the smarter way to see the world.

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“Just returned home yesterday from the 15 day Eastern European trip and it was amazing. We had Renata as our guide and we all thought she went above and beyond to make sure we had what we needed and knew where to go and how to get there. She could not have done more to make us welcome and comfortable. Each day we were given a history of where we were going and she was very knowledgeable and kept us interested. We were always handed a city map at each new location and she marked the hotel locaton . Be sure not to miss the folk dance excursion in Budapest. It was amazing. Our driver Henrique, the females fell in love with. He always gave us his hand when stepping off the bus. We used the front entrance more than the back to see him... Recommend this tour highly. A++++++... Would use smart tours again....”

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Posted 8 years ago

“Just returned from the 15 day Great Cities of Eastern Europe. Have taken many tour groups in the past and have to say this one was right up there as one of the best!!! So enjoyed the itinerary, great hotels, sightseeing, beautiful brand new bus. Very well planned!. The trip was really made by the exceptional tour guide Ranalta. She was amazing!! Because of her expertise and experience the trip went very smooth. She was very knowledgable and shared so much history of all our destinations. Everyone loved her!! Great job! Look forward to using Smartours again!!”

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Posted 8 years ago

“Just returned from the 15 day tour. Travelled with my husband and two children, (ages 16 and 20). We all enjoyed this trip. So much history and beautiful architecture to explore. The accommodations were clean and comfortable. The breakfast buffets were very good. There was a variety of foods to pick from so that all palates were satisfied. Our tour director, Renata was exceptional!!!! She is well organized, helpful, knowledgeable, energetic, friendly and fun to travel with. Renata shared with us what it was like to grow up and live under communist rule. Very interesting! If you are going to take this tour, be ready for a lot of walking. Take some comfortable walking shoes. Many of the surfaces are uneven as they are cobble stone. We would definitely travel with smart tours again.”

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Posted 8 years ago

“Hotels were all great. Our tour guide was knowledgeable, organized,patient and had an excellent command of the English language. He gave us an extra tour in Prague! Overall he was excellent; only critique was that he was not more involved in welcoming and closing dinners...did not facilitate group members introduction/getting to know one another nor stayed at the farewell dinner. Tour guides were good to excellent...the best being the guide who took us to the Schoenbrunn Palace in Vienna. Some guides talked non stop and was too much to digest. Warsaw-Disappointed that the Warsaw Ghetto wall was just a drive by and a 1 1/2 hr tour of the Jews of Poland Museum was not enough. Krakow-Salt Mines...good not great. Need to make people aware BEFORE the tour that there are many steps to traverse and a great deal of walking. Jewish Quarter by Night-Tour was skimpy at best and restaurant food was terrible. If you continue this tour, consider another restaurant and allow more time to walk around the area..get there when you can see the synagogue and walk to the Holocaust memorial. We saw the memorial as my husband and I took a walk after we ordered our food. This tour was a waste of money and could have easily done it on our own. Budapest-Danube River cruise-fantastic and beautiful Schoenbrunn Palance was excellent and the best guide Prague- tours were excellent with our tour director and gave us an extra tour of places we would not have seen. Lunch cruise-excellent..beyond our expectations..Very nice. Helsinki-enjoyed it...beautiful great restaurant. Would have preferred going to hotel after arriving instead of driving around even though the guide was great...very sweet. Hotel was in great area to explore by ourselves. Comments about Finnair- Great service, ran smoothly and on time and friendly...only complaint...more leg room. We would definitely travel with smarTours again. It is a well run program, excellent hotels and financially competitive. The trip met our expectations and had a great time.”

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Posted 8 years ago

“We just returned from this tour (Helsinki, Warsaw, Auschwitz, Birkenau, Krakow, Budapest, Vienna, Prague, Helsinki). Our main tour guide (with us for almost all of the trip), Renata, was terrific. She was knowledgeable, friendly, very helpful and accommodating, energetic....just great!). In each city we had expert guides and each was absolutely wonderful! Overall it was an excellent tour, and I would recommend it to anyone who wants a thorough overview of the history and culture of the cities visited. The food, entertainment, optional tours, tour guides in each city, bus drivers were all wonderful. Cant say enough about the breakfasts!!!! And, some of the scheduled dinner meals included wine or beer - I definitely did NOT feel "nickeled and dimed" on this tour.”

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Posted 8 years ago

“Very interesting tour of Poland-Hungary-Austria-Czech Republic-Finland.. Tour guide Ms Renata Mikulowska was extremely informative & available for questions.. Hotels in Warsaw-Vienna & Helsinki outstanding ---Krakow Hotel-fair--Budapest & Prague good..”

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Posted 8 years ago

“Outstanding historical visit to six amazing cities. We traveled with delightful people who were interested in being inclusive and gaining from rich cultural experiences. The tour went exceedingly smooth with transitions between all cities and sites to be seen. The value of the trip was a splendid deal.”

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Posted 8 years ago

“Just returned from the first tour of the season. Very busy, packed schedule to 5 amazing cities. Hotels were consistently good to great, breakfasts also excellent. Renata was a wonderful guide. Very experienced and full of knowledge and humor. Local tours were better than expected. The cities are all unique and worth a visit. Very new bus for comfortable travel. Only complaint was too much of a hard sell for optional tours. We were a small group and it was difficult to get the minimum number for many of them. Would recommend this tour, but best if you are able to walk a few miles over various surfaces without difficulty. Hope you get Renata as she adds so much to this trip!”

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Posted 9 years ago