Scandinavian Explorer Reviews

4.5 Rating 18 Reviews

About smarTours:

smarTours is a leading provider of direct-to-consumer, affordable travel experiences to exotic global destinations. The Company offers travelers curated, pre-packaged itineraries to over 50 destinations across the globe. By offering tours directly to consumers, the Company provides premium-quality experiences at value prices, and as a result, has cultivated a highly passionate and loyal community of repeat travelers. More than 200,000 travelers have taken a smarTours trip since the founding of the Company in 1996. smarTours is… the smarter way to see the world.

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Phone:

800-337-7773

Email:

info@smartours.com

Location:

500 7TH AVE, 8TH FL,
NEW YORK
New York
10018

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“My wife and I have done several tours -- South Africa, Zimbabwe, Israel, Jordan, Peru and Scandinavia with your group. They were all simply great. Great arrangements, great service. Keep it up.”

Helpful Report

Posted 4 years ago

“Disappointed in our tour guide which can make or break a tour Tour guide-wanted his job to be done with as little effort as possible First meeting to collect money for trip option was a disaster. Whispers did not work on first guided tour. I felt they should of been checked prior Whispers on second tour, guide did not know how to turn them on without help from a fellow traveler Waited for bus outside airport in inclement weather close to a hour without explanation One Guided tour he asked fellows travelers if they would like to stop the tour and go on their own twice. Thankfully travelers wanted to finish tour. Poor instruction Optional to Russia was great with a good tour guide. What a difference it made. I was told that smartours was sold a couple of years ago. The travelers on our trip have taken several trips with them prior and expressed disappointment in this trip. I am very thankful for our fellow travelers who help along the way. You be the judge. Smartour is not for me. Disappointed in our tour guide which can make or break a tour Tour guide-wanted his job to be done with as little effort as possible First meeting to collect money for trip option was a disaster. Whispers did not work on first guided tour. I felt they should of been checked prior Whispers on second tour, guide did not know how to turn them on without help from a fellow traveler Waited for bus outside airport in inclement weather close to a hour without explanation One Guided tour he asked fellows travelers if they would like to stop the tour and go on their own twice. Thankfully travelers wanted to finish tour. Poor instruction Optional to Russia was great with a good tour guide. What a difference it made. I was told that smartours was sold a couple of years ago. The travelers on our trip have taken several trips with them prior and expressed disappointment in this trip. You be the judge. Smartour is not for me Disappointed in our tour guide which can make or break a tour Tour guide-wanted his job to be done with as little effort as possible First meeting to collect money for trip option was a disaster. Whispers did not work on first guided tour. I felt they should of been checked prior Whispers on second tour, guide did not know how to turn them on without help from a fellow traveler Waited for bus outside airport in inclement weather close to a hour without explanation One Guided tour he asked fellows travelers if they would like to stop the tour and go on their own twice. Thankfully travelers wanted to finish tour. Poor instruction Optional to Russia was great with a good tour guide. What a difference it made. I was told that smartours was sold a couple of years ago. The travelers on our trip have taken several trips with them prior and expressed disappointment in this trip. You be the judge. Smartour is not for me Disappointed in our tour guide which can make or break a tour Tour guide-wanted his job to be done with as little effort as possible First meeting to collect money for trip option was a disaster. Whispers did not work on first guided tour. I felt they should of been checked prior Whispers on second tour, guide did not know how to turn them on without help from a fellow traveler Waited for bus outside airport in inclement weather close to a hour without explanation One Guided tour he asked fellows travelers if they would like to stop the tour and go on their own twice. Thankfully travelers wanted to finish tour. Poor instruction Optional to Russia was great with a good tour guide. What a difference it made. I was told that smartours was sold a couple of years ago. The travelers on our trip have taken several trips with them prior and expressed disappointment in this trip. I am very thankful for our fellow travelers who help along the way You be the judge. Smartour is not for me”

Helpful Report

Posted 4 years ago

“This was my 6th fantastic trip with smarTours. You get a lot of "bang for your buck" with smarTours. We had an EXCELLENT guide with Wenche. She was funny, gave us printed details for most mornings, was attentive to everyone's needs and made great suggestions. I regularly refer people to smarTours. The single supplement is one of the most reasonable in the industry.”

Helpful Report

Posted 4 years ago

“I thought it was great. One problem was the long layover in Helsinki before going on Sweden. It was over 5 hours. Also, the process for getting a VISA for Russia was rather expensive and tedious. I like that they gave us time to explore on our own most places. Tour guide was great.”

Helpful Report

Posted 5 years ago

“Our 8/25/2016 trip was very enjoyable. The hotels were all 4 star and well located. Good food and a nice group of people. Pear (spelling?) our main guide made us feel welcome, was attentive, informative and always had a smile. Our secondary guides were very knowledgeable about the area we were visiting. It was sometimes difficult to hear them clearly on the bus tours but they never hesitated to repeat what was missed. The beginning of the trip was not ideal due to the long layover in Helsinki which after the long flight was tiring. The experience left us enriched. We will travel with Smartours again.”

Helpful Report

Posted 7 years ago

“Everyone on this tour, including my sister and I had travelled with smartours before. Thre's a reason....a lot of bang for your buck. The accommodations on this trip were excellent...not only 4 star but in very central locations. The included tours were all very good too. The guide pointed out things of interest for our spare time. The guide was very good. I don't rate him excellent for one reason...he never gave us his cell phone number or hotel room number. How could he be reached in an emergency....? Everything else was great!”

Helpful Report

Posted 8 years ago

“We had a wonderful time traveling with Betty Levin through Scandinavia. The people were gracious and friendly, the food was delicious, the cities were clean and beautiful and the scenery was spectacular. Highlights were; Skansen open air Museum, Wassa Museum, Tivioli Gardens, the cruise from Oslo to Copenhagen and,of course, the fjord cruise. The hotel on the fjord was fabulous.”

Helpful Report

Posted 8 years ago

“It was an overall quality, funfilled Nordic experience. The sightseeing was compact butesrscti provided ample free time to explore on our own leisurely. The hotels all located in central area of each city, though provide convenience but quality of each varies and some are less than ideal. The best one being Ullensvang. Special mention is our tour director Pam Boudrot who made a big difference in making the trip so memorable. She was professional, informative, and meticulously caring to the smallest details to ensure all have the best time possible. My family and friends have all been traveling with SmarTour's before, but I highly recommend that Pam Boudrot be in all my future adventures with SmarTour's”

Helpful Report

Posted 8 years ago