Vietnam & Angkor Wat Reviews

4.9 Rating 48 Reviews

About smarTours:

smarTours is a leading provider of direct-to-consumer, affordable travel experiences to exotic global destinations. The Company offers travelers curated, pre-packaged itineraries to over 50 destinations across the globe. By offering tours directly to consumers, the Company provides premium-quality experiences at value prices, and as a result, has cultivated a highly passionate and loyal community of repeat travelers. More than 200,000 travelers have taken a smarTours trip since the founding of the Company in 1996. smarTours is… the smarter way to see the world.

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800-337-7773

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info@smartours.com

Location:

500 7TH AVE, 8TH FL,
NEW YORK
New York
10018

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“I was recently on the land portion of Vietnam and Cambodia. I would like to fill out the attached review form, but cannot find it. Would you please either forward another copy of it to me at Walter Seekircher, 45 Highland Down, Shoreham, NY 11786..or print it so that I can access it online. It is important for me to use that form. Thank you so much. Walt Seekircher”

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Posted 5 years ago

“I thoroughly enjoyed out trip to Vietnam & Cambodia, however, as you are aware we missed our connection from Shanghai & it would have been nice had we had a representative to meet us & give us some assistance. The airlines put us up in a seedy hotel that left much to be desired & when we tried to get in ouch with Smart we were unable to do so. Hopefully we will be reinbursed for the day missed on our tour”

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Posted 5 years ago

“We had a wonderful time with the smart tours Vietnam trip. Our tour guide was phenomenal!! The Itinerary was well thought out and executed. Overall very pleased would like to make one suggestion about Ha Long Bay... Maybe offer an overnight stay on a boat in the bay instead of a hotel.”

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Posted 5 years ago

“This was our first group tour and I was a little concerned on being confined to a bus and being rushed from one site to the next. I need not have worried as the tour was a wonderful experience. The tour was well paced with ample time to visit sites, souvenir shop and free time. Kiet Truong, our guide in Vietnam, was informative, giving balanced insight to the complicated history of this fascinating country. He took care of every detail and treated our group like family. Our Cambodian guide was equally excellent. The Ankor temples were certainly the highlight of this trip.”

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Posted 5 years ago

“All in all a great trip with a solid itinerary and a wonderful group! I strongly recommend doing a little more research to take advantage of some of the free time - options include a Vespa tour in Saigon and cooking classes. Great value for the money and wonderful hotels etc. A few items to note: 1) there was a very heavy emphasis on shopping so keep this in mind before you book; 2) a couple of people who had taken multiple smart tours trips described this tour as very heavy on the tipping and “excessively so” - this was my first smart tours but I could see their point; 3) it would have been great to have been given some information by smart tours on optional excursions; 4) smart tours customer service - while we had been given lounge access no one met us at the flight/the customer service was pretty dismissive and unhelpful to the person who called in from our group and to a couple who lost their baggage; and 5) the visa issue - smart tours recommended a third party company that was quite expensive when a simple e-visa was available for the fraction of the cost. I obtained the e-visa but others didn’t. All in all, a great trip and an excellent value for the trip. We had a wonderful grip and certainly hit the highlights. Great experience!”

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Posted 6 years ago

“We just returned from this trip (vietnam-cambodia) and can't stop talking about it! SMARTOURS does an excellent job with all the arrangements. We have utilized them on other tours also! Our tour guide, "Tom" (Tung Thanh Bui) (March 27th), was extremely informative, very well versed in the English language, and very compassionate, as i had a very bad cold. Can't wait to book another tour! Thank you Tom!”

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Posted 6 years ago

“Vietnam/Angkor Wat March 6 - 20, 2017 I just returned from SmarTours Vietnam/Angkor Wat tour. I wanted to send a shout out for Tommy- Bui Thanh Tung our Tour director, he was excellent. He was well informed, gave us written daily itineraries, reviewed the itinerary at the start of the days touring, made suggestions about where to eat, and what to shop for in the area we were in. He was knowlegeable, pleasant, and professional. We were in good hands with Tommy; keep up the good work!”

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Posted 7 years ago

“Great trip! Great Guide - "Hi" Great group of 31! This was our fourth Smartour and we will do it again!”

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Posted 7 years ago