China & Yangtze River Cruise with Hong Kong Reviews

4.7 Rating 46 Reviews
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smarTours is a leading provider of direct-to-consumer, affordable travel experiences to exotic global destinations. The Company offers travelers curated, pre-packaged itineraries to over 50 destinations across the globe. By offering tours directly to consumers, the Company provides premium-quality experiences at value prices, and as a result, has cultivated a highly passionate and loyal community of repeat travelers. More than 200,000 travelers have taken a smarTours trip since the founding of the Company in 1996. smarTours is… the smarter way to see the world.

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500 7TH AVE, 8TH FL,
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Overall the tour was great. Harry was quite knowledgeable and a great tour leader who assisted with every needs. He saw that as Vegetarians we were accorded enough choices for our diet. Individual guides in the cities were also quite knowledgeable and provided a wealth of information.
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Posted 7 years ago
This tour with Sun (Harry) was the best tour I have ever taken! He was an excellent tour guide and now friend to all of us that were on the tour together. Not only did we see most of the spectacular sites in China, crisscrossing the country, but Sun provided a lot of information regarding China, was always careful to meet everyone's needs and was a total support throughout the trip. His calm manner of navigating all the details for our group of 23 and for all the airports, buses, cruise boats and trains was amazing. His command of the English language and his sense of humor kept us very engaged! I have great memories of China, learned a lot and made a friend forever with Sun (Harry)! I would like to go on other Smartours and would welcome him as my guide anywhere in the World.
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Posted 7 years ago
Had a great trip from 4/28 to 5/17.The guide( Mark L) was fantastic and the local guides were also great.The accommodations were good and so was the transportation. I will recommend Smartours for future travels.
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Posted 7 years ago
We did the tour "China & Yantze river cruise with Hong Kong" May 5 to may 21. Thanks to our fabulous Tour director Mr. Sun Qingjun we had one of the best experiences ever !! He interacted with each of us individually and attended to all our personal requests and needs and also shared his knowledge on China's history and culture. His overall service was beyond exceptional and set a high bar for excellence. " Thank You Sun
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Posted 7 years ago
We enjoyed the tour. It was well organised & we were satisfied with Accomodation & the itinerary. Our tour guide Sun was excellent & he is a credit to SmarTours.
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Posted 7 years ago
My wife and I are back from the China, Yangtze and Hongkong tour which started on April 28, 2016. What a great experience it was! Thanks to you tour director's Mark Ma's guidance, our earlier concerns did not materialize. We had no difficulties finding the hotel in Beijing and the assigned ship cabin was quite adequate. Mark made the journey a pleasure. He guided as with calm and competence. He made itinerary changes that benefitted us, i.e. visiting the pandas in the zoo of Chongqing instead of Beijing . This allowed us to see 8 months old Tin-Tin. What a pleasure! Mark's decision to collect a fixed amount from the group to pay the tips for the local guides and drivers made our life easier. Him taking care of the checking-in process for hotels, flights, trains etc. was also very much appreciated. Speaking of easy - we really enjoyed the included porterage. How nice not to have to lug the suitcases ourselves. Getting them delivered to the room was great One suggestion: please provide the headsets throughout the tour. It was so nice to hear Mark's and the local guides explanations while we had them. Later on it was difficult to hear, especially in the din of crowded places. All in all, were are pleased and will consider your company for future trips.
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Posted 7 years ago
Our group of 25 went on this trip in April. We had substituted Tibet for Hong Kong and we were all so glad we did! To begin with, we were blessed to have the very best tour person in existence, Sun Qingjun. He went way overboard to be helpful and to make our trip go as smoothly as possible. Weatherwise, it was a great time to go. The hotels we stayed at were all very comfortable and upscale. Due to the amount of destinations on our itinerary, we were required to travel a lot within the 18 days we were there. But if you want to see everything on the itinerary, it is unavoidable. Inter-china flight schedules are really just a "suggestion", as we found out when flights were constantly delayed. But our buses were always there waiting for us when we arrived. The one fault I found with Smartours, is they did not warn people when booking the trip, how physically demanding it was going to be. China is mountainous and climbing many steps to get where you are going is frequent. Several people in our group were unable to climb the 700 steps to enter the Potala Palace in Lhasa (which was incredible), nor were they able to cross the extension bridge to enter the Shibaozhai Pagoda on the Yangtze cruise. Once inside the Pagoda, you had to climb 12 stories of steep wooden steps. The Great Wall required an enormous amount of steep step climbing as well. Many did not go to the top. This should definitely have been stressed when booking the tour. Fortunately for my husband and myself, it was great exercise and we actually lost weight on the trip. It was a life changing and eye opening trip. Every stop was amazing and/or beautiful. This would be 5 stars except for the aforementioned issues. I still miss Sun our guide!
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Posted 7 years ago
Our tour guide, Mr. Qingjun was wonderful and took care of all of the details.So were the assistants he had in every city. Overall, it was an excellent tour, well organised; however, the Yangtse River trip could have been a day shorter. Flying from one city to another was an excellent experience; however, the best was the bullet train to Guangzhou and the catamaran to Hong Kong. I would have liked to see some rice planting fields.
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Posted 7 years ago