Hello,
Thank you for your message.
We are always open to constructive criticism and strive to continuously improve.
Therefore, we regularly evaluate our customer feedback and make changes to our products and processes as needed – until we and all our customers are 100% satisfied.
We are constantly evolving, because good quality and service are very important to us.
We would be delighted if you would give us another chance in the future. Best regards,
Vanessa
SNOCKS Customer Service