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Replacement Cover - Luxury Cozy Cave® Dog Bed with Microsuede Reviews

2 Rating 1 Reviews
Read Snoozer Pet Products Reviews

About Snoozer Pet Products:

Snoozer was established in Greenville, South Carolina in 1985 with the intention of manufacturing and selling the finest dog beds, dog car seats, dog sofas and pet accessories in the industry. The same values that drove the establishment of the company then remain instilled in the company today. Snoozer is family owned and operated, and most of our products are sewn and assembled by hand here in the USA.

As we like to say, there’s not a single difference between a Snoozer and a dog bed off the shelf: there are several.

Quality and durability are sewn into every detail. You can see it in the made-to-order fabric. You can feel it in superior, resilient cushioning. You can even smell it in the cedar shavings that accompany our poly fill.

Other details aren’t as obvious, but they matter just as much. For instance, overlocked stitching hides rugged brass zippers. That’s because liners are made to be washer-friendly, just like our covers. When the time comes, you can replace the filling and make your Snoozer like new again, year in and year out.

Your pet is part of the family. We get that – because we feel exactly the same way. That’s why we think about how dogs behave. We watch how they age. And we manufacture dog beds and other products that are going to make both you and your dog happy for a long, long time.

We’ve made lots of customers happy over the years —and their owners too. Thousands of Snoozer customers have shared their love of Snoozer Products with us. Click here to see a gallery of Snoozer love!

Visit Product Page

Phone:

800-635-9755

Email:

websales@snoozerpetproducts.com

Location:

561 Bessie Road
Piedmont
29673

I've purchased four other beds like this, about six and eight years ago. They've been great and well made. I needed a replacement cover. The one I received appears to be made of much cheaper material than their previous beds. The four microsuede covers I have are good material, well made, true microsuede fabric. This new replacement cover appears to made of thick waterproof paper. It's very stiff, even after washing, thin and nearly without any nap at all. Doesn't feel much like fabric, but more like there's a stiff plastic material in it. I understand a lot of business have had to cut corners to make ends meet with supply chains being what they are these days. And as they say, nothing is made as well as it used to be. But it's really disappointing for this product to carry the same name, description, and cost. But to receive the paper-like replica of their previous covers is too disappointing. I'll make my own replacement covers going forward. At least then I can be sure of the quality of material. I empathize with this company that they've needed to cut corners, but honestly, I would prefer they just raise their prices. I'm willing to pay more for quality. But to be led to believe I'm getting the same high quality (because it's the same name and description as always), yet to receive lesser quality, it feels deceiving. Go ahead and use the cheap material for the lower level beds, and be honest about it. And if you need to charge more for the higher quality material, please do. But the bait and switch is disconcerting. Anyway, very sad about this cover.
3 Helpful Report
Posted 11 months ago