“I purchased wrong kit at first, due to website’s incorrect assessment to a question. But the customer service Rep. helped me order the correct poppet. CSR made sure new one was sent ASAP. I’m just waiting for refund from original order.”
“I ordered 2 kits. Billed for 2 received 1. Called and left a message with order number and never received a follow up call. I also emailed information and never received any information.”
Hi Dan, thanks for getting in touch. We did reply to you via email, once to let you know that we received your message and again shortly after to send you the tracking info. Your replacement part was shipped out on the 7th and should be arriving to you tomorrow via FedEx. Our apologies for any confusion. Denny ~ Customer Service Manager
