“I thought I was ordering a replacement transformer for my Hunter ICC unit, but it turns out The one that popped up from my search is for the ICC2 and other controllers (I didn't notice this before placing the order). Although it has the same power input and output, it is too big for the space in the control box. There is a 20% restocking fee plus return shipping costs, so I will probably resell it rather than return it.”
Hi Jeanette - thanks for your review. We do offer a store credit option, which gives you an additional 10% to use back on the website as opposed to the 20% restocking fee. You could use that store credit to purchase the item that you intended to buy. It seems like the best option in your situation. Reach out if you need any assistance!
