“People like Denny at Sprinkler Supply Store are a resource for knowledge and problem solving. When I needed part(s) I described the reason why and the nature of the problem. Denny, or his colleague, would respond with his opinion – and that is usually helpful. This is important to me as the person who took care of our sprinkler system retired a few years back, and whoever we called since has never showed up.
In the ‘good old days’, when one can dropped by a neighborhood store, the ‘store man’ would listen. He would then pull out one of a ‘thousand’ drawers, get the part and tell you why you needed it. That is Denny!”
“Wrote an email on a Sunday to clarify the part I needed, received a response within a couple hours of the store opening on Monday, placed my order shortly after that and received it on Wednesday! Can't beat that!”
