“I've placed 2 orders with Sprinkler Supply. Both were shipped quickly and communication was excellent. One of the orders turned out to be unnecessary so I contacted SS to learn the RMA process. The system doesn't recognize my order number and I'm reluctant to put more time into it. But, everything else about the transactions went perfectly. Tha ks!”
Hi Mike - I reached out to you regarding the return. It looks like there's an incorrect email address on that first order that is probably the reason you can't get logged into the returns software. I'd be happy to get that RMA in place for you - I just need a response regarding whether you wanted store credit or a refund.
