Hi There,
We're so sorry you had this experience? What item broke for you? We absolutely guarantee all of our products and if something is not working correctly we will absolutely send you a replacement 100% on us. This is and has always been our company policy. Please email us at Hello@StackedSkincare.com so we can be sure to fix this for you and send you your replacement.
Sincerely,
The StackedSkincare Team
“It only took a few days for me to get past the very minor discomfort of using this little gem to see the benefits! I'm 52 years old, and I notice a glow and smoothness to my skin where it had become dull and lifeless looking. Be sure to follow the instructions to see the full benefit.
Now this is nothing miraculous, mind you, but improvement nonetheless. And what a small price to pay to feel a little better about myself!”
“After using for only a couple weeks I went for a facial and was told my skin was “beautiful”. I would, honestly, never expect to get that remark about my skin. Very happy with my purchase!”
“i purchased 3 rollers to see if 3 months of use makes a difference (it's recommended to use one for a month before using a new one). When my husband saw the product and I explained what it was, he wanted to test one out too. It's been 3 weeks and I think it's made a difference in the tightness of my skin (or I'm just imagining it) but hasn't really reduced my dark circles. We think my husband's lines are softening. We want to keep on with our experiment for another month and see how we look then.”
