“We ordered a small batch of stickers sheets 14 days before they were needed for a launch night we were having - well in advance - and, having been reassured by Vicky that they would arrive on time, we were given NO proof (so had no ability to check the cut lines or colour) and NO delivery information. Not only did they not arrive on time, but when they did, the colours were not correct (very dull) and there were steaks in the printing quality. Completely unusable, and we had no stickers for our launch despite being reassured. Now we have been ghosted by them when asking for a refund…”
“Great customer service throughout from Vicky and Matt, stickers arrived in time for our event and are excellent quality. Will be using sticky things again and would definitely recommend! Thanks guys!”
“I received an email to review the article even before the goods arrived, but I want to review it anyway because it was a really bad experience, I can't review the quality just because I haven't received the products yet but the service. i ordered my 30 stikers on january 27th and today april 10th still nothing i received, there have been problems upon problems so i would not recommend this web site.”
This is the thanks we receive for letting the client know that they had a spelling mistake in their artwork after we had printed it, before sending it out. We then waited for new artwork to be sent and to reprint (free of charge), which the client seemed to have a delay in supplying.
So, in essence, the client gave us a 1* review for going above and beyond our usual service. We hope she uses a new supplier in the future, maybe one in her own country so we also don't have to send it, especially at our extra cost.
“Stock is very nice quality, but I'd prefer a plain backing. Printing was crisp and colours bright. Some colours werent wholly accurate to as seen on screen or home test prints, but still nice. I wish the blacks were a little richer. Kiss cuts were spot on!”
