“Your service quality has really dropped. I bought these binoculars several years ago but changed this registry to a new email two months ago. It took two months after I called to see that you received my binos before I got an email saying you received them and were going to look at them. I've heard nothing since. The communication from your serviced department has been deplorable. .”
“They came broken. I was unable to use them during my hunting seasons, which was the reason I bought them.I had a terrible experience with the service department.”
