“I have not received my parcel yet. Got a email to say it was arriving on the 11th no note no nothing. It is delivered by Hermes and that is the most difficult delivery company to get in touch with so can someone phone me please.”
“DO NOT BUY FROM THIS COMPANY. Order #84315 28/09/2017
See emails below. I've tried phone calls as well but they only go through to answerphone and I get no replies. I have proof of delivery of the return signed 05/10/2017.
''Hello,
No worries, we will refund you the difference.
Thanks,
Samantha
queries@doohickey-hut.com
eCommerce support powered by ReplyManagerOn Tuesday, October 3, 2017 at 11:05 AM, Dee Clarke wrote:
Hi
The link was to the charger I've already got, but at the bottom of that web page I found 'Official Motorola Moto Z Force Turbo Fast Charger Type-C Cable SKN6473A £6.89'
[Official Motorola Moto Z Force Turbo Fast Charger Type-C Cable SKN6473A] which is what I want. I’ll return what you sent me today with a copy of this email. Please refund me the difference.
From: ch6438-eilaabag@use1-1.xsell.co [mailto:ch6438-eilaabag@use1-1.xsell.co] On Behalf Of Doohickey-Hut
Sent: 02 October 2017 19:12
Subject: Re: Order #84315 Official Motorola TurboPower 15W UK Mains Charger Black
Hi
Sorry about this,
We sell the USB C turbo charger here:
https://www.doohickey-hut.com/products/official-motorola-turbo-mains-charger-15w-type-c-cable
Please send item/s back to: Tee-em, Unit B, Little Moor Lane, Loughborough, LE11 1SF.
Please also write your Order id inside so we can bring up your order. Please also advise if you would like a refund or replacement.
It is the responsibility of the buyer to ensure items arrive back to us in tact, we strongly urge a recorded or tracked service is used when sending back items, please use the cheapest service as we will not be able to reimburse next day or special delivery postage costs.
Thanks,
queries@doohickey-hut.com
eCommerce support powered by ReplyManagerOn Monday, October 2, 2017 at 4:13 PM, Dee Clarke wrote:
I received this order today and discovered that the USB connector to the phone (Moto Z Play) is not a USBC and therefore doesn't fit.
Could I either have the correct USB C connector or a refund please.''”
“Order never turned up after 10 days messaged them to b told postal problem.2wks later asked for a refund.been totally ignored no refund and no delievery AVOID LIKE THE PLAGUE this company takes your money then ignores you. Will never use or recomend this site ever again be aware cistomers they steal your money obtain it from you under false pretences.not worth any stars”
“No problems so far. It feels slightly cheap, but works fine in waking the phone when the wallet is opened. Durability might be an issue, but it's too early to tell, of course.”
“Was very happy with these beats they sound way better than my more expensive urbeats which sadly broke. They arrived within a week and I am very pleased with them. The only negative thing I can say about them is that you can’t turn down your musics volume if using them with iPhone on their little control/mic piece. But you can still use it for calls and pausing and skipping music tracks. So overall these are very good earphones.”
