“Love the products, but had some issues with my order. I was sent the wrong product initially, which is so fine and mistakes can happen! The Dirt team were very kind and said they would send out the correct product. Which didn’t happen and I had to let them know after a long wait that nothing had arrived. They apologised again and sent out the product as express post. Which was either delayed or lost by Australia Post, as I got a new tracking number the following week for another order of the product replacement. The product finally arrived 2 weeks out from the express delivery date, and over a month after I placed the order. I think there were some issues on both the Dirt and Australia Post end which caused such a long wait. Will definitely order more products later on, as I love the no-waste aspect of Dirt, I just hope it doesn’t take so long next time!”
“This laundry detergent is wonderful! Clothes are cleaned well, tough stains come out very easily with the stain remover and I don't have any residue. Also love that the company is environmentally conscious, and as a final bonus the bottles are very aesthetically pleasing. Can't rate this highly enough!”
“I ordered the laundry detergent and stain remover starter packs. They arrived quick unfortunately I smashed my bottle while unboxing. I sent an email and received a prompt reply stating that they would send a one off new bottle to me that shipped the next day. I was very happy thank you. Product smells lovely and cleans well.”
“I ordered the laundry detergent and stain remover starter packs. They arrived quick unfortunately I smashed my bottle while unboxing. I sent an email and received a prompt reply stating that they would send a one off new bottle to me that shipped the next day. I was very happy thank you. Product smells lovely and cleans well.”
Thank you for this review Jordie. We love that our stain remover is a powerful and effective solution to all of life's tough stains. As you mentioned, the bonus is that the stain remover refills can be used over and over again in our refill return program.
