Hi Maree, we have just replied to your email from late last night. Our decorative pots are sold separately to our plants - please let us know if you would like to arrange to have one sent out to the recipient and we can waiver the shipping fee for you. We look forward to hearing from you shortly! 🌿
-The Good Plant Co
Hi Jody – thank you for taking the time to leave us another fantastic review, we are so pleased you love your new large Giant Bird of Paradise! We hope to assist you again soon 😊
Hi Doug and Monica, our team always love reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need 😊
Hi Ruth, thank you so much for taking the time to leave a review. Your feedback helps us be better. If there’s anything else we can help you with, please let us know 😊
Hi Kathleen, thank you for taking the time to leave us a review. We are sorry to hear of this and apologise for any inconvenience caused. Could you please send some photos through to hello@thegoodplantco.com.au?
-The Good Plant Co
Hi Nikki, thank you for taking the time to leave a review. I wanted to let you know how sorry we are that your Giant Bird of Paradise doesn’t look as amazing as when it first arrived. We pride ourselves on providing exceptional service and products so we are disappointed you're not happy. We’ll be reaching out to you personally in the next 1 business day to touch bases. We want to learn more about the situation and how we can make things right. Gratefully yours, The Good Plant Co.
Hi Fiona – thank you for taking the time to leave a fantastic review, we are so pleased you love your new plant! If there’s anything else we can help you with, please let us know 😊
