“The package arrived (bought 3 for the price of two) and one of the bottles had smashed so glass and oil everywhere. They gave me a partial refund when I sent in pictures - could do better on packaging glass. Bottles themselves noce. Droppers easy to use. Smell initially was good. Not over powering and after 10 minutes I re-entered the bathroom and it was still there but very faint. After 15 minutes the smell had gone completely so that I found dissappointing but overall with the price I am ok with it. Would prefer to get an oil that lasted a couple of hours so if guests are here the loo smells nice so the search goes on. Would I buy again? not sure to be honest.”
Thank you for taking the time to leave such detailed feedback.
We're very sorry that one of your bottles arrived damaged. While we're pleased our customer care team was able to arrange a refund, we appreciate your comments regarding the packaging and will share them with our fulfilment team as we continually review ways to improve the safe delivery of our products.
