The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.78

4.8 Rating 1,255 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 1,255 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The items were delivered in time given, the parcel was intact & regular updates were given from when the order was placed till safely delivered.”

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Posted 20 hours ago

“The items were received very promptly. They were purchased as Christmas gifts so I was impressed by the packaging. They smell lovely too.”

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Posted 22 hours ago

“Soaps smell lovely and arrived well packaged and quickly”

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Posted 1 day ago

“All of my purchases are for Christmas presents but from what I can see they all look excellent quality. They arrived safely and swiftly so 10/10.”

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Posted 1 day ago

“A great company. Highly recommended. Great products at reasonable prices.”

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Posted 2 days ago

“Just beautiful, just as advertised and the attention to detail is amazing . So nice to find a company that sells things exactly as described through there advert The packaging and box it was delivered in was 10/10 all round fabulous x”

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Posted 2 days ago

“Easy to deal with and delivery was quick.”

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Posted 3 days ago

“Nice set for Xmas present”

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Posted 4 days ago

“Lovely order all packaged very well, everything looks beautiful and I highly recommend”

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Posted 4 days ago

“First class products and rapid delivery. Could not be bettered!”

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Posted 1 week ago

“I love the rose petal hand wash. Thank you for your prompt delivery .”

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Posted 1 week ago

“Really love this product, well manufactured with the best fragrance”

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Posted 1 week ago

“The hand wash I purchased was extremely well packaged and the items were beautiful especially the hand wash Gnome. The smell of mint is not overpowering, just right and great fun to have in the bathroom. The green colour is vibrant and the Gnome was larger than I expected. The other handwashes are great quality and not greasy, the colours are great and look super in my bathrooms. An extemely worthwhile product to buy in every way.”

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Posted 1 week ago

“Fabulous soap ,my son loves the zingy fragrance .Exceptional customer service, when there wasn't any on the website I contacted the Somerset Toiletry Co with chat function and the person said there wasn't any left on the website but they would go on and check in the shop. Success! Thank you so much .Excellent company will use this company again x”

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Posted 1 week ago

“Smells sooooo nice! Massive quantity which I might prefer to have a smaller option as won’t get through it in just a month I don’t think (Halloween themed soap) A lot of packaging which could be cut down ideally. Fast delivery time, and looks lovely”

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Posted 1 week ago

“I can't comment on the actual products as they are all Christmas gifts , but they come beautifully packaged, super quick delivery and I would definitely order more”

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Posted 1 week ago

“I am really thrilled with my purchase of the hand wash bought it for my granddaughter who loves Halloween I am sure she will love and the packing was great too”

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Posted 1 week ago

“I have been asked to review my order which was for my daughter but she hasn't recieved it, nor have I had any notification that it had been delivered. Unfortunately I cannot review something that hasn't been delivered”

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Posted 1 week ago

Hi Angela, Looking at the Royal Mail tracking for your order I can confirm it was delivered to a designated 'safe space' 29th Sept 10.05am. Please get in touch directl,y if you have not yet located your order. Thanks

Posted 1 week ago

“This soap dispenser is so cute. The fragrance is just gorgeous, and it doesn't dry out your hands. Wonderful product”

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Posted 2 weeks ago

“Very well packaged and lovely products”

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Posted 2 weeks ago

The Somerset Toiletry Co is rated 4.8 based on 1,255 reviews