The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.78

4.8 Rating 1,183 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 1,183 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only just discovered this company and I am so happy with the quality at a price I can afford. Thankyou!”

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Posted 8 hours ago

“I visited a National trust property that had Verbena handwash, hand cream, and reed diffusers. The smell as I walked into the toilets was so fresh and clean. I forgot to make a note of what it was and after some digging found it. I ordered the handwash and hand cream duo on a stand because someone had commented that the single handwash bottle was too big for her kitchen sink. They came and were luxurious and the very freshness and expensive smell, the same as at the NT property. The smell always faded from the room though (my small toilet) so I ordered the reed diffuser - Boom!! That little room smells just amazing. It’s fantastic - elevated! I just hope they never stop making it! Also pricing is very fair. And of course it’s on my Christmas list and Birthday list and just because list. Seriously give it a try!”

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Posted 20 hours ago

“The service, on the phone or online, is excellent. The product is first class and consistent.”

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Posted 4 days ago

“Smells lo lovely, works very well, good value :)”

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Posted 4 days ago

“I sent this electric diffuser to a friend for her Birthday. She was delighted with it”

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Posted 5 days ago

“Requested next day delivery and paid extra for it but that didn't happen instead I got the hand cream 3 days after purchase so did feel robbed cuz I might as well done ordinary 2 -3 day delivery. Really haven't experienced this before now uncertain if I'll ever choose next day delivery a second time.”

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Posted 6 days ago

Hi, Sorry you were disappointed with your order. Next Day orders must be placed on our website before 12 noon (Mon-Thurs only) in order for them to get delivered the following day. Your order was placed Tuesday evening and was therefore shipped Wed and delivered the following day.

Posted 6 days ago

“Placing order to delivery of the products very fast. Fragrance of the soap very nice .”

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Posted 1 week ago

“Lovely handwash, smells great looks good Very well packaged and arrived quickly”

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Posted 1 week ago

“This addition came as a lovely surprise and will be a great stocking filler to raise delightful aromas while showering.”

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Posted 1 week ago

“Have been purchasing and using Somerset Toiletries for around 2 years now. I absolutely love them. Beautiful fragrances, gentle on skin and really rich lotions.”

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Posted 1 week ago

“Very nice perfume and pumpkin container which is perfect for Halloween !”

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Posted 1 week ago

“Great company to buy from. Easy to order . Quick reliable dispatch”

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Posted 1 week ago

“Love the products and the different perfumes. Really good value for money and they last a long time.”

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Posted 1 week ago

“Lovely products. Look and smell amazing.”

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Posted 1 week ago

“Looks very nice. Bought as a present, so I can't comment on the contents, very pretty container.”

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Posted 1 week ago

“Hi I havent received this yet I did email you but no answer Jayne”

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Posted 1 week ago

Hi Jayne, I hope you have since received your items? If not, please contact us directly via email, live chat or phone call - all details available on our website. We take your feedback very seriously.

Posted 1 week ago

“Beautiful fragrance, lovely addition to any bathroom or kitchen”

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Posted 2 weeks ago

“Brilliant company! Very high quality soaps, v well packaged.”

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Posted 2 weeks ago

“A very good company to deal with, great products love them.”

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Posted 2 weeks ago

“Excellent. Will re-order.”

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Posted 2 weeks ago

The Somerset Toiletry Co is rated 4.8 based on 1,183 reviews