The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.78

4.8 Rating 1,332 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 1,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought this many times for myself and others, lovely shower gel.”

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Posted 1 week ago

“Bought this as a gift, so have not used it myself.”

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Posted 1 week ago

“So nice to find a local company making lovely products. So much nicer than supermarket soaps. Great prices too.”

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Posted 1 week ago

“As always great product and good value.”

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Posted 1 week ago

“Reliable service communicated all necessary details promptly Had purchased your products at a third party outlet in years past but this year they were unavailable so trawled the net and found your web site and was able to purchase all my usual gifts and more besides. Over the last 3 years I have had no adverse comments about your products which were bought as gifts.This covers all the purchased items so individual reviews are unnecessary.5 star service all round”

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Posted 1 week ago

“I always love your soaps and was not disappointed this time. Thge fragrances are lovely and the soaps last a long time too. False economy to buy cheaper soaps. They were packed well and arrived very quickly.”

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Posted 1 week ago

“Love the products. They smell sooooo good. Would highly recommend Somerset”

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Posted 1 week ago

“Although most items are listed as organic, upon receipt when you scan the products they are toxic on the Yuka app.”

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Posted 1 week ago

Thank you for your message and for taking the time to share your concerns. We do not state any of our products are organic, and we always list full ingredient information so customers can make informed choices. All of our products, meet strict UK and EU cosmetic safety regulations and undergo a full safety assessment by qualified cosmetic safety experts before they can be sold. You are welcome to return your products if you are unhappy with your purchase.

Posted 1 week ago

“This was a gift and it is very well liked.”

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Posted 1 week ago

“The soap arrived very quickly, and was well packaged.”

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Posted 1 week ago

“Arrived quickly and safely. So pleased to have found this company as this hand cream has a lovely gently lavender aroma. Hard to find anywhere else.”

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Posted 1 week ago

“This was bought as a gift, but I couldn’t resist popping it open to have a quick sniff; oh boy, it’s lovely! Delivery was quick, and ordering was easy. What more could you ask for”

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Posted 1 week ago

“Very pleased with purchases made via this website. Quality products and not usually found on the high street. They are packaged well and delivered in a timely manner. Would recommed.”

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Posted 2 weeks ago

“This smells divine, can’t wait to light it at Christmas.”

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Posted 2 weeks ago

“Excellent fast service and the most gorgeous soaps ever.”

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Posted 2 weeks ago

“Easy to order and products arrived quickly and well packaged.”

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Posted 2 weeks ago

“Makes the best hand cream around...”

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Posted 2 weeks ago

“Quick delivery Fantastic presents for Christmas Thank you very much”

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Posted 2 weeks ago

“The scent is pretty good, arrived on time as well. However, I didn't realise this was not just a 'Sandalwood' but 'Sandalwood and Tobacoo' soap. Surely that's a me problem, you might reasonably think but in fact other than being in small, on the packaging (which I saw when it arrived), Tobacco isn't mentioned in the name of the product or in the fragrance description or directly in the ingredients. As ex-smokers I probably wouldn't have picked this particular bar had I realised.”

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Posted 2 weeks ago

“Great products but one small niggle. Why can't we find Pear & Fresia candles at normal outlets?”

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Posted 2 weeks ago

Hi, We are in the process of redesigning these items so should be available in the New Year. Many thanks for shopping with us.

Posted 2 weeks ago

The Somerset Toiletry Co is rated 4.8 based on 1,332 reviews