The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.79

4.8 Rating 1,528 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 1,528 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything delivered safely packaged and delivered promptly”

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Posted 1 month ago

“I love all three of these pump action hand washes but I have held back one star because I was disappointed to read that the contents come from China. I noted that for the RHS products the contents were made in UK. It would be a good move forward to be able to say all your products were UK made”

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Posted 1 month ago

“Pleased. Even though the glass at the top was a little uneven (broken ) which meant it leaked a little.”

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Posted 1 month ago

Sorry about the inconvenience, occasionally our items get damaged in transit. Please get in touch directly if you item was damaged as we can replace or refund you!

Posted 1 month ago

“Good price and generally nice products.”

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Posted 1 month ago

“I gave a 4 because the box it came in was damaged”

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Posted 2 months ago

“Nicely presented products quick delivery”

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Posted 2 months ago

“Wrong item originally dispatched, but after phone call right item arrived very quickly and was asked to keep wrong item as complementary. Was pleased with service and efficiency.”

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Posted 2 months ago

“Excellent value as ever.”

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Posted 2 months ago

“Usually buy sea kelp soap so this is a different one to try - smells nice and woody, Mrs yet to try it out but am sure it will be great,thanks.”

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Posted 3 months ago

“Lovely toiletry pack of three fragrant soaps, beautifully scented and packaged. I would have given 5 stars but the packaging had been damaged in transit (torn at three corners). Otherwise, a lovely stocking-filler gift for my wife at Christmas. Will definitely buy again.”

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Posted 4 months ago

Hi Nick, We are really sorry about your damaged item. Please contact our customer service team directly and we'll refund or resend your item in the New Year. Apologies for the inconvenience.

Posted 4 months ago

“Prompt delivery. Diffuser a gift and not opened. The singing snowman soap reviewed separately”

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Posted 4 months ago

“Beautiful cream. Does not smell of orange blossom.”

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Posted 4 months ago

“Very good toiletries good value for money”

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Posted 4 months ago

“Bought this as a gift, so have not used it myself.”

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Posted 5 months ago

“This was a gift and it is very well liked.”

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Posted 5 months ago

“Great products but one small niggle. Why can't we find Pear & Fresia candles at normal outlets?”

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Posted 5 months ago

Hi, We are in the process of redesigning these items so should be available in the New Year. Many thanks for shopping with us.

Posted 5 months ago

“Xxxxxxccccccv”

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Posted 5 months ago

“A christmas present, no feedback yet.”

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Posted 5 months ago

“Excellent delivery. Multiple items bought as Xmas gifts.”

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Posted 5 months ago

“Nice set for Xmas present”

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Posted 6 months ago

The Somerset Toiletry Co is rated 4.8 based on 1,528 reviews