The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.79

4.8 Rating 1,471 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 1,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price and generally nice products.”

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Posted 1 week ago

“I gave a 4 because the box it came in was damaged”

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Posted 2 weeks ago

“Nicely presented products quick delivery”

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Posted 2 weeks ago

“Wrong item originally dispatched, but after phone call right item arrived very quickly and was asked to keep wrong item as complementary. Was pleased with service and efficiency.”

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Posted 2 weeks ago

“Excellent value as ever.”

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Posted 1 month ago

“Usually buy sea kelp soap so this is a different one to try - smells nice and woody, Mrs yet to try it out but am sure it will be great,thanks.”

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Posted 2 months ago

“Lovely toiletry pack of three fragrant soaps, beautifully scented and packaged. I would have given 5 stars but the packaging had been damaged in transit (torn at three corners). Otherwise, a lovely stocking-filler gift for my wife at Christmas. Will definitely buy again.”

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Posted 2 months ago

Hi Nick, We are really sorry about your damaged item. Please contact our customer service team directly and we'll refund or resend your item in the New Year. Apologies for the inconvenience.

Posted 2 months ago

“Prompt delivery. Diffuser a gift and not opened. The singing snowman soap reviewed separately”

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Posted 3 months ago

“Beautiful cream. Does not smell of orange blossom.”

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Posted 3 months ago

“Very good toiletries good value for money”

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Posted 3 months ago

“Bought this as a gift, so have not used it myself.”

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Posted 3 months ago

“This was a gift and it is very well liked.”

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Posted 3 months ago

“Great products but one small niggle. Why can't we find Pear & Fresia candles at normal outlets?”

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Posted 3 months ago

Hi, We are in the process of redesigning these items so should be available in the New Year. Many thanks for shopping with us.

Posted 3 months ago

“Xxxxxxccccccv”

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Posted 3 months ago

“A christmas present, no feedback yet.”

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Posted 4 months ago

“Excellent delivery. Multiple items bought as Xmas gifts.”

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Posted 4 months ago

“Nice set for Xmas present”

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Posted 4 months ago

“Quick service”

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Posted 5 months ago

“These products are lovely. It's just right to keep in the car.”

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Posted 6 months ago

“The soap came quickly and of good quality. No problems there. I didn't like the label. For some reason I was expecting it to say Distinguished Gentleman Soap and larger brighter print for the perfume name. I shall give it to my son for his birthday as he has a preference for soap over detergent. However I shall feel I am giving something below special because of it's visual impact on me.”

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Posted 6 months ago

The Somerset Toiletry Co is rated 4.8 based on 1,471 reviews