The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.78

4.8 Rating 1,400 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 1,400 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Usually buy sea kelp soap so this is a different one to try - smells nice and woody, Mrs yet to try it out but am sure it will be great,thanks.”

Helpful Report

Posted 2 weeks ago

“Lovely toiletry pack of three fragrant soaps, beautifully scented and packaged. I would have given 5 stars but the packaging had been damaged in transit (torn at three corners). Otherwise, a lovely stocking-filler gift for my wife at Christmas. Will definitely buy again.”

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Posted 1 month ago

Hi Nick, We are really sorry about your damaged item. Please contact our customer service team directly and we'll refund or resend your item in the New Year. Apologies for the inconvenience.

Posted 4 weeks ago

“Prompt delivery. Diffuser a gift and not opened. The singing snowman soap reviewed separately”

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Posted 1 month ago

“Beautiful cream. Does not smell of orange blossom.”

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Posted 1 month ago

“Very good toiletries good value for money”

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Posted 1 month ago

“Bought this as a gift, so have not used it myself.”

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Posted 1 month ago

“This was a gift and it is very well liked.”

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Posted 1 month ago

“Great products but one small niggle. Why can't we find Pear & Fresia candles at normal outlets?”

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Posted 2 months ago

Hi, We are in the process of redesigning these items so should be available in the New Year. Many thanks for shopping with us.

Posted 2 months ago

“Xxxxxxccccccv”

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Posted 2 months ago

“A christmas present, no feedback yet.”

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Posted 2 months ago

“Excellent delivery. Multiple items bought as Xmas gifts.”

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Posted 2 months ago

“Nice set for Xmas present”

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Posted 3 months ago

“Quick service”

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Posted 4 months ago

“These products are lovely. It's just right to keep in the car.”

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Posted 4 months ago

“The soap came quickly and of good quality. No problems there. I didn't like the label. For some reason I was expecting it to say Distinguished Gentleman Soap and larger brighter print for the perfume name. I shall give it to my son for his birthday as he has a preference for soap over detergent. However I shall feel I am giving something below special because of it's visual impact on me.”

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Posted 5 months ago

“Excellent quality!”

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Posted 5 months ago

“Bargain @ £2 a bar but postage/carriage a bit steep”

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Posted 5 months ago

“Have used this produce many times, good value and smells nice.Does the job.”

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Posted 7 months ago

“The delivery is reliable and well packed.”

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Posted 7 months ago

“The delivery box arrived intact and in good condition, but surprised that three of the 500ml handwash bottles had been packed with the push dispenser 'fully' depressed and there was a small amount of gel on the bottles and the inside of the box. Perhaps these bottle types should be despatched with the clips under the push dispenser.”

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Posted 7 months ago

Hi Antony, Really sorry about this. These bottles should have been in a locked/off position for shipping. I will share with the warehouse team to try to avoid this happening in the future. I'll also issue you a partial refund fort he inconvenience.

Posted 7 months ago

The Somerset Toiletry Co is rated 4.8 based on 1,400 reviews