The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.78

4.8 Rating 1,332 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 1,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought this as a gift, so have not used it myself.”

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Posted 1 week ago

“This was a gift and it is very well liked.”

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Posted 1 week ago

“Great products but one small niggle. Why can't we find Pear & Fresia candles at normal outlets?”

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Posted 2 weeks ago

Hi, We are in the process of redesigning these items so should be available in the New Year. Many thanks for shopping with us.

Posted 2 weeks ago

“Xxxxxxccccccv”

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Posted 2 weeks ago

“A christmas present, no feedback yet.”

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Posted 3 weeks ago

“Excellent delivery. Multiple items bought as Xmas gifts.”

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Posted 1 month ago

“Nice set for Xmas present”

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Posted 1 month ago

“Quick service”

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Posted 2 months ago

“These products are lovely. It's just right to keep in the car.”

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Posted 2 months ago

“The soap came quickly and of good quality. No problems there. I didn't like the label. For some reason I was expecting it to say Distinguished Gentleman Soap and larger brighter print for the perfume name. I shall give it to my son for his birthday as he has a preference for soap over detergent. However I shall feel I am giving something below special because of it's visual impact on me.”

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Posted 3 months ago

“Excellent quality!”

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Posted 3 months ago

“Bargain @ £2 a bar but postage/carriage a bit steep”

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Posted 4 months ago

“Have used this produce many times, good value and smells nice.Does the job.”

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Posted 5 months ago

“The delivery is reliable and well packed.”

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Posted 5 months ago

“The delivery box arrived intact and in good condition, but surprised that three of the 500ml handwash bottles had been packed with the push dispenser 'fully' depressed and there was a small amount of gel on the bottles and the inside of the box. Perhaps these bottle types should be despatched with the clips under the push dispenser.”

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Posted 6 months ago

Hi Antony, Really sorry about this. These bottles should have been in a locked/off position for shipping. I will share with the warehouse team to try to avoid this happening in the future. I'll also issue you a partial refund fort he inconvenience.

Posted 6 months ago

“Very luxurious cream. Moisturising skin well. It is oily, however I need that. You have to push hard on the tube to extract cream.”

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Posted 6 months ago

“Happy with majority of products just one that I did not like the scent. Would like more refill options please”

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Posted 6 months ago

Hi Amy, Very sorry you weren't keen on the sea kelp, fragrance is very personal. We are soon launching some new refills, so please keep your eye out.

Posted 6 months ago

“Products lovely. Excellent delivery times etc. However, these were for gifts and some of the boxes were quite bashed when they arrived and so don't look quite as pretty as they should. A bit more bubble wrap required.”

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Posted 8 months ago

Hi Elaine, Very sorry your items were damaged slightly in transit. If you're able to send us some photo's directly, we can organise a replacement or refund. Please email sayhello@tstcglobal.com. Many thanks, Lisa

Posted 8 months ago

“Arrived promptly!”

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Posted 8 months ago

“Nice smell, makes our ensuite smell fresh.”

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Posted 8 months ago

The Somerset Toiletry Co is rated 4.8 based on 1,332 reviews